Sr. Manager, Site Reliability & DevOps

India

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Not SpecifiedCompensation

Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Life Sciences, Pharmaceuticals, BiotechnologyIndustries

Requirements

Candidates must possess a Bachelor's degree in Computer Science, Electrical Engineering, or an equivalent field. A minimum of 5 years of experience is required in roles such as Systems Engineer, DevOps Engineer, or Systems Reliability Engineer, including experience with mixed hardware/software systems. Specific experience includes complex system analysis and simulations, design and build of high-accuracy and high-reliability systems, and building IaC and deployment pipelines, preferably in Azure. The role requires a minimum of Windows Server 2012 operating system experience, working knowledge of SQL Server 2014 and IIS, and networking protocols for hybrid and cloud solutions. Hands-on experience with scripting languages like Perl, Python, PowerShell, or Bash is necessary, with experience in structured languages such as C# or Java being a plus. In-depth knowledge and production experience with VMware vSphere Enterprise, AWS, and Azure are essential. Experience leading 24x7 Engineering & Operations teams, coordinating onshore and offshore teams for seamless execution with 99.95% availability, is also required. Experience in the design/architecture of AWS, Microsoft Azure, and hybrid cloud solutions is a plus. Strong attention to detail, excellent organizational and time management skills, and excellent communication skills are also required.

Responsibilities

The Sr. Manager, Site Reliability & DevOps will lead, manage, and coach Site Reliability, DBA, and Cloud Engineering teams to build, operate, and ensure the reliability of software systems. This role involves working across departments to deliver cloud infrastructure, database code, and deployment pipelines that facilitate quality, reliability, and availability. Key responsibilities include managing and mentoring individuals, triaging and resolving complex issues across organizations, leading the delivery of cloud infrastructure and deployment pipelines, and facilitating tier 4 support for core products and services. The manager will identify proactive measures for monitoring, logging, and visibility into environment health, drive initiatives to resolve production incidents, and lead 24x7 Follow the Sun operations, coordinating engineering and operational efforts between onshore and offshore teams. Additionally, the role involves driving root cause analysis and solution definition, maintaining awareness of all systems and integrations, participating in product and feature design reviews to ensure scalable and reliable solutions, establishing and organizing people and systems, and coordinating with various departments to facilitate knowledge transfer and incorporate proactive measures into all products and services.

Skills

Site Reliability Engineering

DevOps

Cloud Infrastructure

Database Administration

Deployment Pipelines

Monitoring

Logging

Incident Management

Team Leadership

Mentorship

Endpoint Clinical

Provides interactive response technology for clinical trials

About Endpoint Clinical

Endpoint Clinical provides interactive response technology (IRT) systems designed for clinical trials. Their systems assist with various trial processes such as managing drug supplies, randomizing patients, and scheduling visits. These systems are user-friendly and cater to clients in the life sciences sector, including pharmaceutical and biotechnology companies. Endpoint Clinical differentiates itself by focusing on ease of use and integration with other clinical trial management systems, ensuring that clients can streamline their processes and maintain regulatory compliance. The company's goal is to enhance the efficiency and transparency of clinical trials, allowing sponsors to conduct their research more effectively.

San Francisco, CaliforniaHeadquarters

2009Year Founded

$1.7MTotal Funding

DEBTCompany Stage

Enterprise Software, HealthcareIndustries

201-500Employees

Benefits

Remote Work Options

Risks

Emerging IRT providers with cost-effective solutions threaten Endpoint Clinical's market share.

Rapid AI advancements may outpace Endpoint Clinical's current technology offerings.

Decentralized trials could reduce demand for traditional IRT systems, impacting Endpoint's model.

Differentiation

Endpoint Clinical offers user-friendly IRT systems for clinical trial management.

The company specializes in drug supply management, patient randomization, and visit scheduling.

Endpoint Clinical collaborates with THREAD and Berlinger for integrated clinical trial solutions.

Upsides

Increased adoption of DCTs boosts demand for flexible IRT systems like Endpoint Clinical's.

AI integration in clinical trials offers Endpoint opportunities for advanced analytics.

Personalized medicine trends require sophisticated IRT solutions, benefiting Endpoint Clinical.

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