Sr. Field Claims Representative - Vermont at The Lockwood Group, LLC

Concord, California, United States

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

InsuranceIndustries

Requirements

Bachelor’s degree preferred or several years of direct experience
5-7 years of experience handling Property Claims; Commercial Lines experience a plus
Strong understanding of personal and commercial lines policy forms and coverage analysis
Multi-line adjuster’s license as required in operating territories
Demonstrated proficiency in writing detailed structural cost of repair/replacement estimates in Xactimate estimating system and proficient in PC Windows environment
Demonstrated proficiency in investigating, evaluating and settling contents claims
Excellent understanding and skill level of claim handling and customer service
Possess or ability to timely secure and maintain required multiline adjuster licenses
Knowledge of policy contracts, insurance laws, regulations, and the legal environment
Ability to view damages and prepare estimates based on inspection of the damaged property (Outside/Field Adjusters)

Responsibilities

Field appraise losses of all types for both personal lines and commercial lines claims
Take loss reports directly from insureds and/or claimants and/or their representatives
Appropriately handle incoming correspondence on assigned claim files
Investigate assigned claims – confirm coverage – verify damages
Effectively handle portions of claim investigations principally through on-site investigations, as warranted
Evaluate and settle assigned claims based upon the results of the investigation
Strong ability to work independently
Other related duties as assigned by supervisor including but not limited to aiding during CATs or other unusual spikes in claim volume

Skills

Key technologies and capabilities for this role

XactimateClaims InvestigationProperty ClaimsCommercial Property ClaimsCoverage AnalysisFraud InvestigationDamage AppraisalAdjuster LicenseWindows PCCost of Repair Estimates

Questions & Answers

Common questions about this position

What benefits are offered for this position?

Employees are eligible for a comprehensive total compensation package including medical, vision, dental, life, and disability insurance, a generous Paid Time Off Program with vacation, personal, sick time and holiday pay, and a competitive 401(k) plan with company match.

Is this a remote position or does it require travel?

This is a field-based position requiring travel to loss sites around the VT territory to evaluate damages and conduct on-site investigations.

What are the key skills and experience required for this role?

Candidates need 5-7 years of experience handling Property Claims, proficiency in Xactimate for writing detailed structural cost estimates, strong skills in investigating, evaluating, and settling contents claims, and a multi-line adjuster’s license.

What is the salary for this Sr. Field Claims Representative position?

This information is not specified in the job description.

What makes a strong candidate for this Field Claims Representative role?

A strong candidate has a Bachelor’s degree or equivalent experience, 5-7 years in Property Claims with Commercial Lines as a plus, proficiency in Xactimate and policy coverage analysis, required adjuster licenses, and the ability to work independently in the field.

The Lockwood Group, LLC

Healthcare consulting for drug development support

About The Lockwood Group, LLC

The Lockwood Group provides consulting services specifically for the healthcare and pharmaceutical industries, focusing on clients in the later stages of drug development, particularly after Phase 2 clinical trials. The company assists pharmaceutical and biotech firms by creating strategic publication plans that communicate scientific data and research findings accurately and in compliance with regulatory standards. They also support clients during the prelaunch phase of their products by identifying market needs and collaborating through the launch process to ensure success. A unique aspect of The Lockwood Group is its medical animation affiliate, Random42, which produces engaging and scientifically accurate visual content to help convey complex information. Their business model is based on service fees for consulting and project work, with a commitment to delivering high-quality communications and strategic support to help clients thrive in the competitive healthcare landscape.

Stamford, ConnecticutHeadquarters

2007Year Founded

ACQUISITIONCompany Stage

Consulting, HealthcareIndustries

201-500Employees

Benefits

Remote Work Options

Flexible Work Hours

Risks

Emerging firms using AI-driven content creation threaten market share.

Pharmaceutical companies developing in-house teams may reduce demand for external services.

Tightening EU regulatory standards could increase compliance costs.

Differentiation

Specializes in healthcare and pharmaceutical sectors, focusing on advanced drug development stages.

Offers strategic publication plans tailored to specific audiences and regulatory standards.

Provides commercial support during prelaunch, launch, and post-launch phases.

Upsides

Increased demand for digital health solutions boosts growth in medical communications.

Rise of personalized medicine creates opportunities for specialized communication strategies.

Integration of AI enhances publication strategies and data analysis capabilities.

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