Workday Associate Engagement Manager (Government)
CognizantSalary not specified
Full Time
Mid-level (3 to 4 years), Senior (5 to 8 years)
Not SpecifiedCompensation
Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
Enterprise Software, SaaS, GovernmentIndustries
Requirements
The Sr Engagement Manager must have experience managing Workday product implementations for state and local government clients. They should be adept at guiding customers through the deployment lifecycle, solution delivery, and issue management, while partnering with Workday Delivery leadership, consultants, and resource management. The role requires managing a portfolio of project engagements, including external customer-facing and internal Workday engagements, and ensuring successful implementation of the Workday product on large projects. Experience in managing to an agreed-upon budget and delivering projects profitably is essential. Participation in the sales cycle, including gathering requirements, formulating delivery approaches, and developing proposals/SOWs, is also a requirement.
Responsibilities
The Engagement Manager will project manage one or more Workday product implementations concurrently, ensuring successful delivery within budget and time outlined in the SOW. They will provide guidance and mentoring to Professional Services resources, ensure projects are properly planned and staffed, and work with the client project manager to identify and resolve issues impacting project scope and timeframes. The Engagement Manager will also work with Delivery Assurance to ensure compliance with agreed-to checkpoints, present at Executive Steering Committee meetings, and act as a liaison for Professional Services when interacting with sales and/or development. Additionally, they will identify opportunities to position other service offerings and ensure the client takes advantage of Workday best practices.
Skills
Project Management
Delivery Management
State Government
Local Government
Enterprise Software
SaaS
Customer Relationship Management
Team Leadership
Client Communication
Workday
Cloud applications for finance and HR management
About Workday
Workday provides enterprise cloud applications that focus on finance and human resources for medium to large-sized businesses across various industries. Its main products include Workday Human Capital Management, Workday Financial Management, Workday Adaptive Planning, and Workday Student, which help organizations manage their workforce and streamline financial operations. The software operates on a subscription model, allowing clients to pay a recurring fee based on the number of users and specific modules needed. This model supports continuous updates and improvements to the software. Workday stands out from competitors due to its strong emphasis on customer satisfaction and employee engagement, offering tools like Workday Peakon Employee Voice to enhance workforce experience. The company's goal is to provide essential tools that improve operational efficiency and support businesses in managing their human resources and financial operations effectively.
Pleasanton, CaliforniaHeadquarters
2005Year Founded
$209.4MTotal Funding
IPOCompany Stage
Consulting, Enterprise SoftwareIndustries
10,001+Employees