Sr Cons Digital Services Engineer at Northern Trust

Manila, Metro Manila, Philippines

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Financial Services, BankingIndustries

Requirements

Technically competent with data analytic tool sets including Google Analytics, Power BI and Alteryx
Excellent analytical, consultative, communication and judgment skills
Strong collaboration skills with client and partner areas especially in large/complex projects
Strong communication and client servicing skills
Strong presentation skills to key stakeholders (both internal and external)
Strong project management, critical thinking and strategic thinking skills
Data-driven analytical mindset
Confident, well-balanced, fast learner, resilient and approachable
Exceptional self-starting skills with keen attention to detail
Problem solver and results oriented
In-depth conceptual and practical knowledge in own job discipline and basic knowledge of related disciplines
Degree preferred in relevant subject e.g. Analytics, Financial, Economics, Mathematics
Preferably with relevant experience in asset servicing
5-7 years of relevant experience

Responsibilities

Manages the increasing amount of data metrics and analyses clients' behavioural data focusing on effective data usage and outcomes
Structures large data sets to find usable information, trends and patterns to solve business problems
Performs extensive data analysis including data profiling and data analytics (Diagnostic, Descriptive, Predictive, and Prescriptive)
Process engineering, works closely with business and technology partners to analyse and document data and analytics requirements for Digital Service solutions
Collaborates with the management team to develop and implement plans for the operational infrastructure of systems, processes, and personnel in Digital Services
Works with the Technology Servicing and Solution Delivery to understand current digital service landscape and help build business strategies
Efficiently tracks queries for timely resolution and ensures all issues are managed through to closure
Performs trend analysis to identify and work with upstream partners to review opportunities for product development or changes to process and controls
Proactively determines client needs or issues by asking insightful questions and conducting regular client engagement to develop relationships with clients
Operates under minimal supervision but within a global team
Solves complex problems
Takes a new perspective on existing solutions
Exercises judgment based on the analysis of multiple sources of information
Impacts a range of customer, operational, project or service activities within own team and other related teams
Works within broad guidelines and policies
Acts as a resource for colleagues with less experience
May lead small projects with manageable risks and resource requirements