Sr. Cloud Infrastructure Engineer at Align

New York, New York, United States

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Managed Services, IT InfrastructureIndustries

Requirements

5-8+ years of experience in Microsoft Windows-based systems administration and support
Strong knowledge of Windows Server, Active Directory, Group Policies, DNS, DHCP, and IIS
Hands-on experience managing and troubleshooting Office 365 and Azure AD
Experience with Azure AD Connect, hybrid environments, and access management
Proficiency with Exchange Online, including mail flow rules and retention policies
Working knowledge of Microsoft Cloud App Security, including alert response and configuration
Familiarity with the configuration and management of endpoints via Microsoft

Responsibilities

Provide advanced administration and support for Office 365, Microsoft 365, and Entra ID (Azure AD)
Act as a Level 3 escalation for the IT Service Desk, resolving complex technical issues
Collaborate with Cloud Engineers and Architects to support and improve cloud infrastructure
Administer Windows Server environments (2019/2022/2025)
Proficient in the deployment and management of Azure Virtual Desktop
Troubleshoot and manage Azure MFA, Conditional Access policies, and Exchange Online configurations
Assist with onboarding activities including technical assessments and new client training
Ensure accurate and thorough documentation of systems, procedures, and policies
Address post-project support tickets escalated by Level 2 and Level 3 operations teams
Maintain infrastructure integrity through proactive maintenance and compliance efforts
Leads or assists with client disaster recovery tests and associated documentation
The ability to lead and manage cloud infrastructure projects including but not limited to modernization, migrations, and other initiatives related to O365/Azure projects

Skills

Key technologies and capabilities for this role

Microsoft Entra IDAzure ADOffice 365Microsoft 365AzureDistributed SystemsIT Service DeskClient Onboarding

Questions & Answers

Common questions about this position

What is the salary range for the Sr. Cloud Infrastructure Engineer position?

The salary is in the $90K to $115K range, commensurate with experience.

Is this role remote or does it require office presence?

For candidates local to New York City, this role is hybrid requiring in-office presence once per week.

What skills and experience are required for this role?

Candidates need 5 to 8+ years of relevant experience, particularly in managing and supporting Microsoft Entra ID (Azure AD) and distributed systems, with skills in Office 365, Microsoft 365, Azure, Windows Server (2019/2022/2025), and Azure Virtual Desktop.

What is the company culture like at Align?

Align has a culture of unbounded opportunity that celebrates passions, skills, and ideas, with a work hard, play hard mentality among tech-savvy, forward-thinking, results-driven professionals motivated by impact.

What makes a strong candidate for this position?

A strong candidate has 5 to 8+ years of experience in Microsoft Entra ID, Azure AD, Office 365, Microsoft 365, Azure, and Windows Server, with the ability to resolve complex issues, collaborate with teams, and provide client training and support.