Solar Service Technician at Freedom Solar Power

Austin, Texas, United States

Apply Now

Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Solar Energy, Renewable EnergyIndustries

Requirements

Prior solar installation experience
Valid Apprentice Electrician license
OSHA 10 certification
Valid Driver’s License
Willingness to travel regionally frequently
Ability to withstand heights, climb ladders, and be outdoors for long periods in hot and cool climates
Knowledge of local electrical codes
Knowledge of residential PV design and components
Thorough understanding of residential AC (MicroInverters) and DC (String & Optimizer) PV systems
Thorough understanding of residential electrical systems, components, and safe work practices around them
Ability to work alone and with teams safely
Ability to learn new technical skills and diagnostic/troubleshooting processes
Physical abilities: light lifting/carrying under 15 lbs, straight pulling, simple grasping, walking/standing/sitting for extended periods, operating office equipment/motor vehicles, see/identify colors/hear (with aid), write/count/read/tell time
Travel by car up to 10% of time; work indoors/outdoors, closely with others or alone

Responsibilities

Respond to service calls from dispatch for customer solar system issues
Troubleshoot, diagnose, and repair Solar, Storage, and Off-Grid systems
Get on roofs to physically remove, replace, or repair solar panels as needed
Provide exceptional customer service to homeowners
Communicate findings and follow procedures with the manager
Complete necessary paperwork, timekeeping, and inventory processing for all service calls
Collect payment for services rendered and potentially upsell customers in the field
Complete the jobs disposition form after every service call
Assist with other duties as assigned by Service Operations Manager

Skills

Key technologies and capabilities for this role

Photovoltaic SystemsSolar TroubleshootingSolar DiagnosisSolar RepairBattery Storage SystemsOff-Grid SystemsElectrical Systems

Questions & Answers

Common questions about this position

What skills and knowledge are required for the Solar Service Technician role?

Required knowledge includes local electrical codes, residential PV design and components, and a thorough understanding of residential AC (MicroInverters) and DC (String & Optimizer) PV systems.

What are Freedom Solar's core values?

The company's six core values are Pride in Quality Craftsmanship, Go Above and Beyond, Put People First, Have a Humble Heart, Give a Damn, and Shoot Straight.

Is this a remote position or does it require onsite work?

The role requires onsite work, including responding to service calls, troubleshooting systems, getting on roofs, and 10% travel by car, with physical requirements like walking, standing, and operating a motor vehicle.

What is the salary or compensation for this position?

This information is not specified in the job description.

What makes a strong candidate for the Solar Service Technician position?

Strong candidates have knowledge of local electrical codes, residential PV design, and AC/DC PV systems, plus the ability to troubleshoot, repair solar systems onsite, provide exceptional customer service, and handle physical tasks like roof work.

Freedom Solar Power

Provides solar power solutions and installation

About Freedom Solar Power

Freedom Solar Power provides solar energy solutions for residential and commercial clients in Texas. They offer a complete service that includes consultations, system design, installation, and maintenance of solar power systems. Their products work by converting sunlight into electricity, allowing customers to generate their own power and reduce reliance on traditional utility sources. What sets Freedom Solar Power apart from competitors is their exclusive partnership with SunPower, which enables them to offer high-quality solar products and a strong focus on customer satisfaction. The company's goal is to exceed customer expectations and promote the use of renewable energy in Texas.

Austin, TexasHeadquarters

2007Year Founded

VENTURE_UNKNOWNCompany Stage

EnergyIndustries

201-500Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

100% Company-Sponsored Short-Term Disability

401(k) Company Match

Paid Vacation

Paid Sick Leave

Paid Holidays

Team Building Events

Upward mobility Opportunities

Risks

Settlement over PPP loan allegations may affect customer trust.

Recent layoffs indicate potential financial instability.

Increased competition from ADT Solar could impact market share.

Differentiation

Freedom Solar Power offers a comprehensive turnkey solar installation service.

Partnership with SunPower enhances product efficiency and market credibility.

Recognized for strong customer satisfaction and workplace culture in Austin.

Upsides

Increased tax incentives boost demand for solar installations.

Growing interest in solar for EV charging presents new partnership opportunities.

Commercial real estate's shift to solar energy opens more project opportunities.

Land your dream remote job 3x faster with AI

Try Jobo Free