Software Engineer -Web Application at RingCentral

Bengaluru, Karnataka, India

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Technology, Cloud Communications, SoftwareIndustries

Requirements

9-13 years of hands-on experience in web application development
Strong proficiency in JavaScript, TypeScript, and Webpack
Excellent triage, troubleshooting, and debugging skills, especially in complex distributed environments
Proven experience in root cause analysis and implementing preventive measures
Good understanding of memory management, performance analysis, and optimization techniques for web applications
Strong problem-solving mindset, with the ability to work independently as a self-starter
Clear communication skills with the ability to explain technical issues to both technical and non-technical stakeholders
A strong sense of customer empathy and dedication to delivering high-quality user experiences
Preferred Qualifications
Experience with modern frameworks/libraries
Comfortable debugging using HAR files
Back-end experience is a bonus
Familiarity with browser internals, developer tools, and profiling techniques
Exposure to CI/CD pipelines and automated testing frameworks
Prior experience working in customer-facing environments or supporting production systems

Responsibilities

Design, develop, and maintain scalable web applications and features using JavaScript, TypeScript, and Webpack
Perform in-depth triage, troubleshooting, and debugging of production and pre-production issues across web systems
Conduct detailed root cause analysis to prevent recurring issues and drive long-term stability
Monitor, analyze, and optimize application performance and memory usage
Collaborate with cross-functional teams (Product, QA, Customer Support, Backend, etc.) to resolve technical challenges efficiently
Write clean, maintainable, and efficient code while following best practices in web development
Champion customer empathy by ensuring solutions prioritize usability, reliability, and performance
Proactively identify areas for improvement in existing systems and drive technical excellence

Skills

Key technologies and capabilities for this role

JavaScriptTypeScriptWebpackWeb ApplicationsDebuggingTroubleshootingRoot Cause AnalysisPerformance Optimization

Questions & Answers

Common questions about this position

What experience level is required for this Software Engineer role?

The position requires 9-13 years of hands-on experience in web application development.

What are the key technical skills needed for this position?

Strong proficiency in JavaScript, TypeScript, and Webpack is required, along with excellent triage, troubleshooting, debugging skills, and experience in root cause analysis, memory management, and performance optimization.

Is this a remote position or does it require office work?

This information is not specified in the job description.

What is the salary or compensation for this role?

This information is not specified in the job description.

What kind of candidate stands out for this Software Engineer position?

A strong candidate is a self-starter with a problem-solving mindset, excellent communication skills, and a strong sense of customer empathy who thrives in fast-paced environments.