Software Engineer, Integrations and AI - Bellevue at Aircall

Seattle, Washington, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

SaaS, Customer Communications, TechnologyIndustries

Requirements

3+ years of professional experience in back-end or full-stack development
Expert level programming ability with Typescript (+React), Python, or Ruby
Deep understanding of software development practices, scalable system architecture, security best practices and cloud-based platforms
Proven understanding of distributed computing principles and experience with cloud-based platforms
Exceptional analytical and problem-solving skills, with the ability to effectively troubleshoot complex data issues
Excellent communication and collaboration skills, thriving in a cross-functional team environment
Experience with on-call rotations, and implementing monitoring and alerting systems
Comfortable working in a fast-paced, dynamic environment with evolving priorities
Preferred Qualifications
Experience deploying software to cloud-based platforms (AWS, Azure, GCP)
Experience with the complete software development life cycle, from design to deployment and operation
Experience with building secure, scalable, and performant software
Experience working on Agentic AI solutions

Responsibilities

Participate in requirements analysis to help provide the right technical and business solutions for customers
Have key responsibilities within the design, architecture, and end-to-end delivery of development
Write clean scalable code and test and deploy applications and systems
Revise, update, refactor, and debug code
Participate in code reviews to ensure code quality and share knowledge
Be part of an engineering organization delivering high quality, secure, voice solutions to Aircall clients
Involvement in product and platform performance optimization and live site monitoring
Participate in an on-call rotation to respond to critical system issues and ensure continuous system reliability
Ensure security is at the forefront in everything done

Skills

Key technologies and capabilities for this role

IntegrationsAICloud ComputingSoftware ArchitectureScalabilityTestingDeploymentDevOpsAPI DevelopmentAutomation

Questions & Answers

Common questions about this position

What are the minimum qualifications for this Software Engineer role?

Candidates need 3+ years of professional experience in back-end or full-stack development, expert level programming ability with Typescript (+React), Python, or Ruby, and a deep understanding of software development practices, scalable system architecture, security best practices, and cloud-based solutions.

What is the salary or compensation for this position?

This information is not specified in the job description.

Is this role remote or does it require working in the office?

This information is not specified in the job description.

What is the company culture like at Aircall?

Aircall values customer obsession, continuous learning, delivering extraordinary outcomes, open collaboration, taking ownership, and making smart decisions with speed and precision in a fast-paced, team-driven environment where curiosity, trust, and impact matter.

What makes a strong candidate for this Integrations and AI Software Engineer position?

Strong candidates have 3+ years in back-end or full-stack development, expert skills in Typescript (+React), Python, or Ruby, and deep knowledge of scalable architecture, security, and cloud practices, with the ability to design, code, test, deploy, mentor juniors, and participate in on-call rotations.

Aircall

Cloud-based phone system for businesses

About Aircall

Aircall provides a cloud-based phone system that helps businesses manage their voice communications effectively. The platform includes features such as call monitoring, call routing, and the ability to sync data with other business tools like Customer Relationship Management (CRM) systems and helpdesks. It is designed for small to medium-sized businesses (SMBs) and enterprises that need a scalable solution for handling a high volume of calls. Aircall operates on a subscription-based model, where clients pay a recurring fee based on the number of users and features they need. This model allows for continuous updates and support. Additionally, Aircall has an app marketplace where third-party developers can create integrations, enhancing the platform's functionality and providing extra revenue opportunities. The goal of Aircall is to streamline communication for businesses and improve their operational efficiency.

New York City, New YorkHeadquarters

2014Year Founded

$219.4MTotal Funding

SERIES_DCompany Stage

Consumer Software, Enterprise SoftwareIndustries

501-1,000Employees

Benefits

Food Allowance

Snacks & Drinks

Medical Insurance

Competitive Salary

Flexible remote policy

Retirement Savings Plan

Outings & Events

Fitness Fund

Commuter Benefits

Referral Bonus

Risks

Emerging AI-driven platforms may surpass Aircall's current feature set, threatening market share.

Economic downturns could reduce SMB spending on communication tools, impacting revenue.

Privacy regulations in the EU may increase compliance costs for Aircall.

Differentiation

Aircall offers seamless integration with CRM and helpdesk tools for efficient communication.

The platform supports multilingual capabilities, enhancing global reach and customer service.

Aircall's subscription model provides steady revenue and continuous updates for users.

Upsides

Growing demand for AI-driven customer service solutions aligns with Aircall's offerings.

The rise of remote work increases the need for cloud-based communication tools like Aircall.

Projected growth in cloud telephony services presents expansion opportunities for Aircall.

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Software Engineer, Integrations and AI - Bellevue at Aircall

Requirements

Responsibilities

Skills

Questions & Answers

Aircall

About Aircall

Benefits

Food Allowance

Snacks & Drinks

Medical Insurance

Competitive Salary

Flexible remote policy

Retirement Savings Plan

Outings & Events

Fitness Fund

Commuter Benefits

Referral Bonus

Risks

Emerging AI-driven platforms may surpass Aircall's current feature set, threatening market share.

Economic downturns could reduce SMB spending on communication tools, impacting revenue.

Privacy regulations in the EU may increase compliance costs for Aircall.

Differentiation

Aircall offers seamless integration with CRM and helpdesk tools for efficient communication.

The platform supports multilingual capabilities, enhancing global reach and customer service.

Aircall's subscription model provides steady revenue and continuous updates for users.

Upsides

Growing demand for AI-driven customer service solutions aligns with Aircall's offerings.

The rise of remote work increases the need for cloud-based communication tools like Aircall.

Projected growth in cloud telephony services presents expansion opportunities for Aircall.

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