Software Engineer – Forward Deployed AI (New Grad) at Promise

Oakland, California, United States

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$110,000 – $168,000Compensation

Entry Level & New GradExperience Level

Full TimeJob Type

UnknownVisa

GovTech, FinTech, Public SectorIndustries

Requirements

Bachelor’s or Master’s degree in Computer Science or a related field by June 2026 (or on track to graduate)
Solid foundation in computer science and software development
Familiarity in Python, JavaScript/TypeScript, or similar languages
Experience with generative AI or built small projects using LLMs, APIs, or automation tools
Customer-first mindset and comfortable communicating with non-technical stakeholders
Builder mindset: Scrappy, curious, and persistent
Ability to thrive in cross-functional teams

Responsibilities

Work hand-in-hand with public agencies and utilities to integrate Promise’s technology into real-world systems
Contribute to features that use large language models (LLMs), automation, and intelligent data parsing to simplify government workflows
Dive into customer environments, debug in production, and creatively adapt solutions to unique partner needs
Partner with engineering, product, and delivery teams to make deployments smoother and smarter over time
Learn how to manage customer relationships, document solutions, and continuously improve deployment processes

Skills

Key technologies and capabilities for this role

Software EngineeringAIIntegrationsAutomationsData WorkflowsCustomer Engagement

Questions & Answers

Common questions about this position

What is the salary range for this Software Engineer position?

The salary range is $110K - $168K.

Is this role remote or hybrid, and where is it located?

The position is hybrid.

What skills are required for the Software Engineer – Forward Deployed AI role?

Candidates need a builder mindset to figure things out quickly, scrappiness, curiosity, persistence, and a customer-first approach energized by real-world challenges.

What is the company culture like at Promise?

The team includes experts from Palantir, Google, Stripe, and government leaders; they work hard, believe deeply in their mission, and seek excellent people to build innovative technology.

What makes a strong candidate for this new grad Software Engineer role?

A strong candidate is mission-driven, loves to build, experiment, and collaborate directly with customers, with a scrappy, curious, persistent builder mindset and customer-first energy.

Promise

Software solutions for government-citizen interactions

About Promise

Promise offers software solutions that improve how governments interact with their citizens, focusing on aid distribution and rebate systems. Their technology helps identify vulnerable community members and streamline income verification, increasing access to benefits while reducing fraud. The PromisePay Platform provides affordable payment options for low-income households facing public services debt. The company aims to create a respectful and efficient relationship between governments and citizens, ensuring everyone can access necessary resources.

Oakland, CaliforniaHeadquarters

2017Year Founded

$46.8MTotal Funding

SERIES_BCompany Stage

Data & Analytics, Government & Public Sector, Social ImpactIndustries

51-200Employees

Risks

Competition from fintech companies could erode Promise's market share.

Changes in government policies may impact demand for Promise's services.

Economic downturns could reduce funding for programs Promise supports.

Differentiation

Promise partners with utilities and government agencies for flexible payment options.

The company uses advanced technology for quick and reliable income verification services.

Promise's solutions are SOC 1, SOC 2, and PCI-DSS compliant, ensuring high security.

Upsides

Increased adoption of digital payment solutions boosts demand for PromisePay.

AI-driven outreach methods enhance customer engagement in the public sector.

Focus on data privacy aligns with Promise's security compliance, increasing client trust.

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