Software Engineer, Core Product Infrastructure at Nooks

San Francisco, California, United States

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

SaaS, Sales TechnologyIndustries

Requirements

6–10+ years backend experience, with strong SaaS integrations work
Deep knowledge of APIs, webhooks, OAuth, error handling, and rate limiting
Strong systems background with focus on reliability, observability, and monitoring
History of building frameworks for integrations (not just point-to-point)

Responsibilities

Design, implement, and own high-scale integrations with SEPs + CRMs
Own data pipelines to handle billions of data points (Tasks, Prospects, Accounts, ETL, retries, rate limits)
Drive reliability and monitoring for integrations (uptime, latency, error rates)
Collaborate with Product and GTM on customer-impactful integration priorities
Mentor teammates and provide backend technical leadership within Core Dialer

Skills

Key technologies and capabilities for this role

APIsWebhooksOAuthETLData PipelinesRate LimitingError HandlingObservabilityMonitoringSaaS IntegrationsCRM IntegrationsBackend Development

Questions & Answers

Common questions about this position

What experience level is required for this Software Engineer role?

The role requires 6–10+ years of backend experience, with strong SaaS integrations work.

What is the work location or arrangement for this position?

The position is hybrid.

What key technical skills are needed for this job?

Candidates need deep knowledge of APIs, webhooks, OAuth, error handling, and rate limiting, plus a strong systems background in reliability, observability, and monitoring, and history of building frameworks for integrations.

What is the company culture like at Nooks?

Nooks is committed to fostering a diverse and inclusive workforce, providing equal employment opportunities to all individuals regardless of protected characteristics, and ensuring a workplace free from discrimination, harassment, and retaliation.

What makes a strong candidate for this Software Engineer position?

A strong candidate has 6–10+ years of backend experience focused on high-scale SaaS integrations, expertise in APIs/webhooks/OAuth, building integration frameworks, and providing technical leadership.

Nooks

Virtual collaboration platform for sales teams

About Nooks

Nooks.ai offers a virtual collaboration platform tailored for sales development representatives (SDRs) and business development representatives (BDRs). The platform features video conferencing, virtual bullpens, and live call listening, enabling real-time interaction and coaching among team members. Nooks.ai stands out by recreating the energetic environment of a physical sales office, which helps increase connects and meetings. The company's goal is to enhance sales performance and team dynamics through improved outbound calling efficiency.

Gum Spring, West VirginiaHeadquarters

2020Year Founded

$68.1MTotal Funding

SERIES_BCompany Stage

Data & Analytics, Enterprise SoftwareIndustries

201-500Employees

Benefits

Company Equity

Remote Work Options

Risks

Competition from Zoom and Microsoft Teams expanding into sales enablement.

Economic downturns may affect subscription renewals and client acquisitions.

Data privacy concerns with AI-driven analytics could deter potential clients.

Differentiation

Nooks.ai replicates the energy of a physical sales office virtually.

The platform offers real-time interaction, coaching, and analytics for sales teams.

Nooks.ai integrates seamlessly with existing sales tools for enhanced analytics.

Upsides

Nooks.ai raised $43M in Series B funding for AI Sales Assistant Platform.

The platform's AI tools promise to make sales reps 10x more productive.

Nooks.ai is named a Rising Star in Forbes' 2023 Cloud 100 list.

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