8x8

Software Engineer

Singapore, Singapore

Not SpecifiedCompensation
Mid-level (3 to 4 years)Experience Level
Full TimeJob Type
UnknownVisa
Customer Experience, AI, Software DevelopmentIndustries

Job Description: Software Engineer

Company Information

  • Company: 8x8, Inc. (NASDAQ: EGHT)
  • Company Website: www.8x8.com
  • Social Media: LinkedIn, Twitter, Facebook, Instagram (links available on company website)

Position Overview

  • Employment Type: Full Time
  • Description: 8x8, Inc. is a company focused on connecting people and organizations through seamless communication. They offer a platform for Customer Experience that integrates AI to enable personalized customer journeys and drive operational excellence. They are looking for a talented software engineer to join their growing technology team.
  • Location Type: Not specified

Responsibilities

  • Comprehend and Clarify Requirements: Expertly understand, interpret, and clarify both functional and technical requirements for product features.
  • Collaborative Specification: Collaborate closely with Product Management and cross-functional teams to define precise software specifications.
  • Architectural Influence: Play a pivotal role in shaping architecture and design decisions that steer the product’s direction.
  • Exquisite Design and Implementation: Craft elegant designs and meticulously implement code with a relentless commitment to high-quality standards.
  • Micro-Services Expertise: Skillfully create and maintain modern micro-services integrated into the overarching system.

Qualifications

  • Experience: Minimum of 4 years of hands-on experience in Java.
  • Education: BS/MS degree in Computer Science or a closely related technical field.
  • Software Development Prowess: Demonstrated track record of practical experience in software development.
  • Java Mastery: Deep knowledge of Java concurrency, multithreading, and asynchronous APIs, with comfort in Java internals (e.g., Classloading, Memory Management, Transaction Management, Performance, Annotation Processing).
  • Design and Architecture Fluency: Familiarity with Object-Oriented design, common design patterns, integration patterns, and architectural principles.
  • CI/CD Proficiency: Strong experience working within a CI/CD pipeline environment.

Salary

  • Not specified

Skills

Java
Micro-services
Object-Oriented Design
Design Patterns
Integration Patterns
Architectural Principles
CI/CD

8x8

Cloud communications and collaboration platform

About 8x8

8x8 provides cloud communications and collaboration services to businesses worldwide, offering a suite of tools that enhance communication. Their main product, the 8x8 Experience Communications Platform, combines voice, video, chat, and contact center services into one platform, allowing businesses to manage both customer engagement and internal communications seamlessly. This platform is known for its high call quality and 24/7 customer support in multiple languages. Unlike many competitors, 8x8 operates on a subscription model, which allows for scalability and customization based on specific business needs. The company also offers advanced analytics to help businesses improve their customer experience. 8x8's goal is to provide secure and reliable communication solutions that meet the needs of businesses handling sensitive information.

Campbell, CaliforniaHeadquarters
1987Year Founded
$253.1MTotal Funding
IPOCompany Stage
Data & Analytics, Enterprise Software, CybersecurityIndustries
1,001-5,000Employees

Risks

Increased competition from emerging players like Five9.
Potential security vulnerabilities from third-party integrations.
Rapid technological advancements may outpace current offerings.

Differentiation

8x8 holds over 125 patents, showcasing its commitment to innovation.
Recognized as a leader in Unified Communications by Gartner for 13 consecutive years.
Offers a comprehensive platform unifying customer engagement and internal communications.

Upsides

AI-powered insights enhance decision-making and customer satisfaction.
Video engagement capabilities offer dynamic and personalized customer interactions.
Strong global presence with support in over 55 countries.

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