8x8

Software Development Engineer

Singapore, Singapore

Not SpecifiedCompensation
Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Customer Experience, Unified Communications, CPaaSIndustries

Job Description

Position Overview

  • Employment Type: Full time
  • Location Type: Not specified
  • Salary: Not specified

8x8, Inc. (NASDAQ: EGHT) connects people and organizations through seamless communication on the industry’s most integrated platform for Customer Experience. This platform combines Contact Center, Unified Communications, and CPaaS APIs. 8x8 helps customer experience and IT leaders become the heartbeat of their organizations, empowering them to unlock the potential of every interaction. As an organization, 8x8 is looking for Team8s who are AI-proficient, open to innovation, and skilled in leveraging AI for efficiency and growth.

Learn more on our company website at www.8x8.com and follow us on LinkedIn, Twitter, Facebook, and Instagram.

Responsibilities

  • Comprehend and Clarify Requirements: Expertly understand, interpret, and clarify both functional and technical requirements for product features.
  • Collaborative Specification: Collaborate closely with Product Management and cross-functional teams to define precise software specifications.
  • Architectural Influence: Play a pivotal role in shaping architecture and design decisions that steer the product’s direction.
  • Exquisite Design and Implementation: Craft elegant designs and meticulously implement code with a relentless commitment to high-quality standards.
  • Micro-Services Expertise: Skillfully create and maintain modern micro-services integrated into the overarching system.

Requirements

  • Experience: 3 to 6 years of hands-on experience in Java.
  • Education: BS/MS degree in Computer Science or a closely related technical field.
  • Software Development Prowess: Demonstrated track record of practical experience in software development.
  • Java Mastery: Deep knowledge of Java concurrency, multithreading, and asynchronous APIs, with comfort in Java internals (e.g., Classloading, Memory Management, Transaction Management, Performance, Annotation Processing).
  • Design and Architecture Fluency: Strong familiarity with Object-Oriented design, common design patterns, integration patterns, and architectural principles.
  • CI/CD Proficiency: Strong experience working within a CI/CD pipeline environment.
  • Programming Languages/Paradigms: Proficiency in multiple programming languages and paradigms.

Company Information

Skills

Java
Software Development
Micro-services
Concurrency
Multithreading
Asynchronous APIs
Classloading
Memory Management

8x8

Cloud communications and collaboration platform

About 8x8

8x8 provides cloud communications and collaboration services to businesses worldwide, offering a suite of tools that enhance communication. Their main product, the 8x8 Experience Communications Platform, combines voice, video, chat, and contact center services into one platform, allowing businesses to manage both customer engagement and internal communications seamlessly. This platform is known for its high call quality and 24/7 customer support in multiple languages. Unlike many competitors, 8x8 operates on a subscription model, which allows for scalability and customization based on specific business needs. The company also offers advanced analytics to help businesses improve their customer experience. 8x8's goal is to provide secure and reliable communication solutions that meet the needs of businesses handling sensitive information.

Campbell, CaliforniaHeadquarters
1987Year Founded
$253.1MTotal Funding
IPOCompany Stage
Data & Analytics, Enterprise Software, CybersecurityIndustries
1,001-5,000Employees

Risks

Increased competition from emerging players like Five9.
Potential security vulnerabilities from third-party integrations.
Rapid technological advancements may outpace current offerings.

Differentiation

8x8 holds over 125 patents, showcasing its commitment to innovation.
Recognized as a leader in Unified Communications by Gartner for 13 consecutive years.
Offers a comprehensive platform unifying customer engagement and internal communications.

Upsides

AI-powered insights enhance decision-making and customer satisfaction.
Video engagement capabilities offer dynamic and personalized customer interactions.
Strong global presence with support in over 55 countries.

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