Site Reliability Engineering at Geotab

Atlanta, Georgia, United States

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

IoT, TransportationIndustries

Requirements

Passion for technology and engineering support
Ability to quickly contribute to the Site Reliability team with training
Experience or capability to act as a primary escalation point for critical production issues
Skills in rapidly troubleshooting complex problems across the application stack using observability tools
Ability to coordinate with development, infrastructure, and other technical teams during incidents
Strong communication skills to clearly communicate incident status, impact, and resolution steps to stakeholders
Willingness to work in a fast-paced, ever-changing environment and take on new tasks

Responsibilities

Act as a primary escalation point for critical production application/product issues
Rapidly troubleshoot complex problems across the application stack, utilizing observability tools to identify root causes
Coordinate effectively with development, infrastructure, and other technical teams during incidents to implement fixes and restore service swiftly
Clearly communicate incident status, impact, and resolution steps to internal stakeholders
Collaborate with team members to improve monitoring tools, dashboards, and alerting mechanisms for proactive detection of issues impacting Critical User Journeys (CUJs)
Monitor application/product and system health proactively using a combination of tools to ensure high availability and adherence to SLOs/SLAs
Identify opportunities and implement automation tools/scripts to streamline routine operational tasks, reduce manual effort (toil), and improve response times
Conduct system tests to validate performance, reliability, and successful remediation of issues
Recommend design and process enhancements based on operational experience
Ensure the availability, reliability, and performance of Geotab's core products, supporting production applications and infrastructure

Skills

Key technologies and capabilities for this role

Data AnalyticsMachine LearningIoTSecurityAnalytics

Questions & Answers

Common questions about this position

What benefits does Geotab offer?

Geotab offers great benefits along with a fun and inclusive work culture.

What is the work environment like at Geotab?

Geotab has a fast-paced, ever-changing environment with a fun and inclusive work culture where team members follow their passion, think differently, and take on new tasks.

Is this a remote position or does it require office work?

This information is not specified in the job description.

What skills are needed for the Site Reliability Engineer role?

The role requires the ability to rapidly troubleshoot complex problems across the application stack using observability tools, act as a primary escalation point for critical production issues, and coordinate effectively with development, infrastructure, and other technical teams.

What makes a strong candidate for this Site Reliability Engineer position?

Strong candidates love technology, are passionate about engineering support, can quickly contribute to the SRE team with training, and thrive in a fast-paced environment.

Geotab

Telematics and fleet management solutions provider

About Geotab

Geotab provides fleet management solutions that help businesses optimize their vehicle operations through telematics and data analytics. Their products include hardware devices, like GO devices, and software that collects and analyzes vehicle data. This data helps clients with route planning, monitoring driver behavior, improving fuel efficiency, and managing vehicle maintenance. Geotab stands out from competitors by offering a scalable platform suitable for fleets of all sizes and a subscription model that ensures ongoing updates and support. The company's goal is to enhance operational efficiency and safety for a diverse range of clients, including commercial fleets and government agencies.

Oakville, CanadaHeadquarters

2000Year Founded

M_AND_ACompany Stage

Data & Analytics, Automotive & TransportationIndustries

1,001-5,000Employees

Benefits

Medical & dental

Retirement savings

Fitness membership

Baby bonus

Flex work arrangements

Home office reimbursement for select items

EV program

Learning reimbursement

Risks

Patent infringement lawsuit by Fractus could lead to financial liabilities.

Dependency on Volvo Cars partnership may pose risks if challenges arise.

Expansion into Indonesia exposes Geotab to geopolitical and regulatory risks.

Differentiation

Geotab offers a comprehensive telematics platform with both hardware and software solutions.

The company serves diverse clients, including commercial fleets and government agencies.

Geotab's solutions are scalable, suitable for small businesses to large enterprises.

Upsides

Geotab's partnership with Volvo Cars enhances its fleet management capabilities.

Winning the Prince Michael International Road Safety Award boosts Geotab's reputation.

Integration of AI in telematics allows for predictive analytics and route optimization.

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