Site Reliability Engineer at eBay

Bengaluru, Karnataka, India

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Ecommerce, TechnologyIndustries

Requirements

4+ years of professional experience in software engineering, ideally in backend or platform teams
Proficiency in one or more programming languages (e.g., Java, Go, Python)
Strong incident management and leadership skills, with excellent technical triage and troubleshooting abilities, especially during crises
Familiarity with cloud platforms, container orchestration (e.g., Kubernetes), and infrastructure-as-code tools
Experience with observability stacks (e.g., Prometheus, Grafana, ELK, OpenTelemetry)
Strong interpersonal and communication skills to thrive in fast-paced, dynamic environments

Responsibilities

Continuously monitor the health of eBay's critical services to identify and address potential issues before they escalate
Collaborate with Architecture, Engineering, and Operations teams to develop solutions that ensure high site availability, reliability and performance
Work closely with partner teams to resolve recurring technical issues, onboard new alerts, and develop high-quality Standard Operating Procedures (SOPs)
Build and improve tools for monitoring and mitigating site incidents, and conduct reliability audits and tests to strengthen eBay’s reliability and incident management capabilities
Act as Incident Commander to drive resolution of major incidents, manage alarms, and ensure effective communication with leadership and partner teams

Skills

SRE

Proactive Monitoring

Incident Response

Alerting

High Availability

Scalability

Performance Optimization

Monitoring Tools

Standard Operating Procedures

eBay

Global online marketplace for buying and selling

About eBay

eBay is an online marketplace where individuals and businesses can buy and sell a wide range of products, including electronics, fashion, and collectibles. Users can list items for auction or use the 'Buy It Now' option for immediate purchases. eBay stands out from competitors with its vast selection, user-friendly interface, and strong buyer and seller protections, including free shipping on many items. The company's goal is to facilitate seamless transactions while generating revenue through transaction fees, advertising, and subscription services.

San Jose, CaliforniaHeadquarters

1995Year Founded

$6.5MTotal Funding

IPOCompany Stage

Consumer Software, Consumer GoodsIndustries

10,001+Employees

Benefits

Health Insurance

401(k) Company Match

Paid Vacation

Parental Leave

Risks

Niche e-commerce platforms like StockX and Poshmark may draw away eBay's customers.

Social media platforms with shopping features could divert traffic from eBay.

Direct-to-consumer brands bypassing marketplaces may reduce eBay's seller base.

Differentiation

eBay offers a unique auction-style listing alongside 'Buy It Now' options.

The platform provides robust buyer and seller protections, enhancing trust in transactions.

eBay's vast product selection includes new, refurbished, and second-hand items.

Upsides

eBay's acquisition of GSI Commerce strengthens its position as a global commerce partner.

The rise of social commerce offers eBay opportunities to integrate social shopping features.

Increased focus on sustainability aligns with eBay's refurbished and second-hand product categories.

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