Shared Services RFI/Refresh Associate at M&T Bank

Amherst, New York, United States

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Banking, Financial ServicesIndustries

Requirements

Combined minimum of 5 years’ higher education and/or work experience
Comfortable operating in a team environment
Experience using word processing and spreadsheet software
Willing to work a flexible schedule as needed
Effective verbal and written communication skills

Responsibilities

Complete ongoing KYC due diligence on WISD customers
Facilitate the collecting and processing of information needed to satisfy RFIs from Compliance
Analyze and interpret inputs to determine course of action; manage conflicting priorities throughout the day as required
Communicate with internal and external business partners and related service partners as required
Escalate non-standard or high risk exceptions to more experienced personnel as appropriate
Prioritize and manage own workload to meet service level agreements and internal service delivery standards
Identify and report all risk and compliance issues, breaches and suspicious activities to management
Support and recommend implementation of process improvements within the area
Interpret data received from internal and external parties to process moderately complex tasks with an appropriate understanding of priority
Provide direction to and work directly with clients, client-facing staff, and Corporate Compliance colleagues to apply and satisfy requirements within the business
Review documents, draft internal memos, and capture all relevant data for each case worked
Understand and adhere to the Company’s risk and regulatory standards, policies and controls in accordance with the Company’s Risk Appetite; identify risk-related issues needing escalation to management
Promote an environment that supports belonging and reflects the M&T Bank brand
Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable
Complete other related duties as assigned

Skills

KYC

Due Diligence

RFI

Compliance

Risk Management

Data Analysis

Document Review

Process Improvement

Regulatory Standards

Customer Service

Prioritization

Escalation

Workload Management

M&T Bank

Full-service banking for individuals and businesses

About M&T Bank

M&T Bank provides a variety of banking services to individuals, small businesses, and larger companies. Their offerings include mortgage assistance, personal and business checking accounts, and mobile banking options. The bank primarily operates in the Northeastern and Mid-Atlantic regions of the United States, emphasizing community engagement and a focus on customer service. M&T Bank's business model is based on traditional banking practices, such as loans, deposits, and investment products, and it generates revenue through interest income and service fees. A key aspect that sets M&T Bank apart from its competitors is its commitment to community involvement, which includes allowing employees to volunteer and supporting local organizations. The recent merger with United Bank, N.A. has further expanded their services and market presence.

Buffalo, New YorkHeadquarters

1993Year Founded

IPOCompany Stage

Financial ServicesIndustries

10,001+Employees

Risks

Competition from fintechs could erode M&T Bank's market share among tech-savvy customers.

Integration challenges from the United Bank merger may disrupt operations.

Decreased prime rate could reduce interest income, impacting profitability.

Differentiation

M&T Bank emphasizes community engagement through its charitable foundation and volunteer programs.

The bank offers a wide range of traditional and digital banking services.

Recent merger with United Bank, N.A. expands M&T's market reach and service offerings.

Upsides

M&T Bank's $1.5 billion senior notes offering strengthens its financial position.

Decreased prime rate may attract more borrowers, increasing loan volume.

Shannon Lazare's appointment as New Jersey Regional President enhances local community engagement.

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