Valon

Servicing Compliance Analyst

Phoenix, Arizona, United States

Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Financial Services, Mortgage & LendingIndustries

Position Overview

  • Location Type: Not Specified
  • Job Type: Not Specified
  • Salary: $72,000 - $95,000 USD (New York City Base Compensation)

Valon is seeking a motivated Servicing Compliance Analyst to join its Legal Risk Compliance team. This role focuses on supporting Valon's servicing business area, ensuring compliance with state and federal servicing rules, and spearheading quality control audits. The ideal candidate will be a critical thinker passionate about the mortgage servicing industry and interested in a collaborative team environment.

About the Company

Valon's mission is to empower homeowners by simplifying the homeownership journey. The company leverages technology to improve the homeownership experience through mortgage servicing. The Compliance team aims to build a platform that supports exceptional service from mortgage servicers and MLOs, while providing a transparent product experience for homeowners.

About the Role

The Servicing Compliance Analyst will work closely with the Servicing business partners to manage compliance functions for loan administration operations. This includes conducting quality control audits and ensuring adherence to all relevant servicing regulations. The role is within a fast-growing, technology and operations-focused business line.

Responsibilities

  • Own and serve as the expert for all RESPA requirements within servicing.
  • Maintain and oversee Valon’s servicing fee schedule and document library to assist loan administration.
  • Spearhead ad hoc audits as necessary.
  • Perform targeted compliance testing as needed.
  • Assist in maintaining Valon’s Loan Quality Queue.

Ideal Background

  • Minimum of 5+ years of mortgage servicing experience.
  • Experience with Jira is preferred, but not required.
  • Understanding of servicing rules.
  • Ability to administer FHA Connection and VA’s Valeri systems.

What Valon Offers

  • Compensation: Competitive salary and 401k plan.
  • Health & Well-being: Comprehensive medical, dental, and vision benefits.
  • Commuter Benefits: Pre-tax deductions for public transportation, rideshare services, and parking.
  • Growth & Development: Company-wide orientation, learning and development opportunities, and regular 360-degree feedback review cycles.
  • Time Off: Generous paid time off, sick days, and 11 company holidays.
  • Parental Leave: 12 weeks of fully paid baby bonding time for all parents.

Application Instructions & Important Notes

  • Throughout the interview process, all official communication will come from valon.com emails.
  • Valon will not ask for any personally identifiable information during the interview process.
  • To verify the authenticity of any outreach, please reach out to talent@valon.com.

Company Culture

Valon is an equal opportunity employer committed to diversity and inclusion. Discrimination and harassment based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, or pregnancy are prohibited.

Skills

Mortgage servicing
RESPA compliance
Quality control audits
Loan administration
Regulatory compliance
Mortgage industry knowledge

Valon

Customer-centric mortgage servicing platform

About Valon

Valon operates as a mortgage servicing platform focused on improving the home ownership experience for its users. It provides homeowners with a user-friendly, mobile-compatible interface that allows them to manage their mortgages efficiently and transparently. The platform offers real-time information about mortgage options, enabling users to explore their choices without any obligation. Valon distinguishes itself from competitors through its commitment to responsive customer service, ensuring quick and high-quality support for its clients. The company's goal is to transform the traditional mortgage industry by making it more accessible and efficient, ultimately empowering homeowners with better tools and information.

New York City, New YorkHeadquarters
2019Year Founded
$339.3MTotal Funding
SERIES_CCompany Stage
Fintech, Financial ServicesIndustries
201-500Employees

Benefits

Medical, dental, & vision insurance plans
flexible sick days
Equity
Company holidays
Generous vacation policy
Laptop, custom accessories, & ergonomic equipment
Paid parental leave

Risks

Increased competition may erode Valon's market share.
Rising interest rates could reduce mortgage refinancing activities.
Expansion into new markets may face regulatory challenges.

Differentiation

Valon offers a mobile-friendly interface for seamless mortgage management.
The company provides real-time, accurate mortgage information to homeowners.
Valon prioritizes customer experience with responsive and high-quality service.

Upsides

Valon's Series C funding supports platform development and market expansion.
Adoption of AI tools enhances Valon's customer service capabilities.
Mobile-first solutions align with Valon's interface, boosting user engagement.

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