ServiceNow Senior Solution Consultant (m/w/d) at DXC Technology

Eschborn, Hesse, Germany

DXC Technology Logo
Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
IT Services, Technology, ConsultingIndustries

Requirements

  • 5+ years working in IT or Customer support organizations
  • 1-3 years’ experience working as a technical consultant or business analyst in the delivery implementation of ServiceNow
  • Good understanding of SQL, Java, XML, and web-based technologies
  • 1+ years’ experience in implementing and aligning business processes to the ITIL best practices
  • Fluent in German and English (another European language would be an asset)
  • Willingness to travel within Europe
  • Articulate, effective communication skills
  • Result-driven and customer-centric
  • Able to inspire customer confidence through professional presence and self-confidence
  • Ability to multi-task and work on several accounts simultaneously
  • Demonstrated ability to influence, consult and grow the business
  • Positive attitude when solving business and/or technical problems
  • Self-starter with the ability to assume leadership and work without direct supervision

Responsibilities

  • Lead solution implementation projects
  • Own technical and business design of the end-to-end solution during implementation
  • Conduct design reviews and data quality assurance
  • Manage and communicate with external client teams during the sales process and post-sales deliveries
  • Lead and participate in RFPs and provide technology solution content
  • Audit existing client’s implementation and recommend enhancements

Skills

Key technologies and capabilities for this role

ServiceNowITILITSMSolution ArchitectureProject LeadershipRFPDesign ReviewsData Quality AssuranceBusiness AnalysisTechnical Consulting

Questions & Answers

Common questions about this position

What is the salary like for this Senior Solution Consultant role?

The position offers an attractive salary package along with comprehensive social benefits.

Is this role remote or does it require working from an office?

The hiring location is Germany in the DACH region, with flexible working time models offered, but specific remote or office requirements are not detailed.

What skills and experience are required for this position?

Candidates need 5+ years in IT or customer support, 1-3 years as a technical consultant or business analyst in ServiceNow implementations, good understanding of SQL, Java, XML, and web technologies, plus 1+ years aligning processes to ITIL best practices. Fluency in German and English is required, with another European language as an asset.

What is the company culture like at DXC Technology?

DXC Technology emphasizes lived values that make it one of the most attractive employers worldwide, with a focus on ITSM best practices, innovation, and being a global strategic partner for ServiceNow.

What makes a strong candidate for this Senior Solution Consultant role?

Strong candidates are articulate with effective communication, result-driven, customer-centric, able to multi-task across accounts, self-starters who can lead without supervision, and demonstrate a positive attitude in solving problems.

DXC Technology

IT services for enterprise modernization and management

About DXC Technology

DXC Technology provides IT services to large enterprises, focusing on modernizing their critical systems and operations. The company uses the Enterprise Technology Stack to enhance IT infrastructure, optimize data architectures, and ensure security across various cloud environments, including public, private, and hybrid. DXC operates on a contractual basis, offering consulting, system integration, and managed services to help clients improve their IT operations. What sets DXC apart from competitors is its strong commitment to innovation, sustainability, and corporate responsibility, which has earned it recognition as one of the Most Responsible Companies. The goal of DXC Technology is to be a trusted partner for enterprises, helping them achieve scalable and secure IT solutions while promoting inclusion and diversity within its workforce.

McLean, VirginiaHeadquarters
2017Year Founded
$14.6MTotal Funding
IPOCompany Stage
Consulting, Enterprise SoftwareIndustries
10,001+Employees

Risks

Emerging IT service providers offer cost-effective solutions, threatening DXC's market share.
Rapid technological changes may outpace DXC's innovation, risking service obsolescence.
Economic downturns could reduce IT spending, impacting DXC's long-term contract revenue.

Differentiation

DXC Technology is a Fortune 500 global IT services leader.
The company specializes in modernizing mission-critical systems for large enterprises.
DXC's Enterprise Technology Stack ensures security and scalability across cloud environments.

Upsides

DXC is recognized as a leader in the 2024 Magic Quadrant for Outsourced Digital Workplace Services.
The Quercus AI platform collaboration with Ferrovial and Microsoft enhances DXC's innovation capabilities.
DXC's role in transforming Italy's healthcare sector showcases its expertise in digital transformation.

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