ServiceNow Technical Consultant
CprimeSalary not specified
Full Time
Mid-level (3 to 4 years), Senior (5 to 8 years), Expert & Leadership (9+ years)
Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Biotechnology, Genomics, HealthcareIndustries
Requirements
- At least 6 years in IT Development experience with 4 or more years working as a ServiceNow developer with extensive experience with two or more ServiceNow modules such as ITSM, ITOM, HR, and WSD
- Experience in ServiceNow scripting including JavaScript, Angular JS, Bootstrap and Jelly Script
- Strong knowledge of IT Infrastructure including Servers, Network equipment, Storage devices, PCs, etc
- On-call flexibility, including unplanned and planned maintenance and outages
- Expertise in Web technologies such as Web Services, XML, HTML, CSS, HTTP, etc. (Preferred)
- Experience using enterprise tools such as Visio or Lucid Chart, Teams, Confluence and Jira
- Deep understanding of ServiceNow mid-server architecture with extensive experience with ServiceNow Discovery (preferred)
- Experience with ServiceNow’s Common Services Data Model (CSDM) (preferred)
- Experience working in a regulated environment within a global company (preferred)
- Exceptional knowledge of ITIL processes or ServiceNow Admin/CMDB Certifications (preferred)
- Bachelor of Science in Computer Science, Business, or related field preferred or equivalent work experience
Responsibilities
- Develop advanced configurations of ServiceNow components such as workflows, audits, business rules, and catalog items to support business needs
- Keep platform updated via regular patching, upgrades and health scan resolutions
- Perform code and configuration reviews to ensure alignment with best practices, health scans, and recommendations
- Monitor and fine tune plugins to achieve optimum performance levels
- Drive a culture of quality service and security by design, recommending and implementing procedures to enforce security and regulatory compliance
- Perform assessments and listen to internal customers to understand and anticipate their business needs and determine their priorities in the context of the overall enterprise and strategy
- Provides analysis of problems while working toward solutions to technical issues
- Proactively develop and maintain technical knowledge in a specialized area, remaining up-to-date on current trends and best practices
Skills
ServiceNow
ITSM
ITAM
SAM
HR
WSD
Agile
Scrum
Workflows
Business Rules
Catalog Items
Patching
Upgrades
Health Scans
Plugins
Illumina
Supports genomics startups through funding and resources
About Illumina
Illumina focuses on fostering innovation in the genomics industry by supporting startups through its Illumina Accelerator program. This program helps entrepreneurs create, launch, and grow genomics-focused companies by providing funding and resources. The accelerator operates in two main locations: the San Francisco Bay Area and Cambridge, UK. Illumina Accelerator has successfully invested in 68 genomics startups, which have collectively raised over $1 billion in venture capital. What sets Illumina apart from its competitors is its strong partnership with leading venture capital investors and its dedicated focus on the genomics sector. The goal of Illumina is to build a thriving ecosystem for genomics innovation, enabling new companies to emerge and advance the field.
San Diego, CaliforniaHeadquarters
1998Year Founded
$27.2MTotal Funding
IPOCompany Stage
Venture Capital, BiotechnologyIndustries
5,001-10,000Employees