ServiceNow QA/Test Engineer at DXC Technology

Ho Chi Minh City, Vietnam

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

IT ServicesIndustries

Requirements

ServiceNow Certified System Administrator (preferred)
Knowledge and/or micro-certification in at least one of the following: Customer Service Management (CSM), Playbooks, Flow Designer, Now Assist / AI, Platform Analytics, Predictive Intelligence, Service Portal, Catalog Items, Automated Test Framework (ATF)
Strong understanding of ServiceNow platform capabilities and best practices
Experience with automated testing tools and frameworks
Excellent problem-solving and analytical skills
Strong communication skills in English

Responsibilities

Test development work completed in a ServiceNow instance
Contribute to and develop test cases for the ServiceNow Automated Test Framework (ATF)
Perform regression testing to support major upgrades and releases
Collaborate with developers and business analysts to ensure test coverage and quality standards
Document test results and provide feedback for defect resolution

Skills

ServiceNow

Automated Test Framework (ATF)

Regression Testing

Customer Service Management (CSM)

Playbooks

Flow Designer

Now Assist

Platform Analytics

Predictive Intelligence

Service Portal

Catalog Items

Agile

CI/CD

DXC Technology

IT services for enterprise modernization and management

About DXC Technology

DXC Technology provides IT services to large enterprises, focusing on modernizing their critical systems and operations. The company uses the Enterprise Technology Stack to enhance IT infrastructure, optimize data architectures, and ensure security across various cloud environments, including public, private, and hybrid. DXC operates on a contractual basis, offering consulting, system integration, and managed services to help clients improve their IT operations. What sets DXC apart from competitors is its strong commitment to innovation, sustainability, and corporate responsibility, which has earned it recognition as one of the Most Responsible Companies. The goal of DXC Technology is to be a trusted partner for enterprises, helping them achieve scalable and secure IT solutions while promoting inclusion and diversity within its workforce.

McLean, VirginiaHeadquarters

2017Year Founded

$14.6MTotal Funding

IPOCompany Stage

Consulting, Enterprise SoftwareIndustries

10,001+Employees

Risks

Emerging IT service providers offer cost-effective solutions, threatening DXC's market share.

Rapid technological changes may outpace DXC's innovation, risking service obsolescence.

Economic downturns could reduce IT spending, impacting DXC's long-term contract revenue.

Differentiation

DXC Technology is a Fortune 500 global IT services leader.

The company specializes in modernizing mission-critical systems for large enterprises.

DXC's Enterprise Technology Stack ensures security and scalability across cloud environments.

Upsides

DXC is recognized as a leader in the 2024 Magic Quadrant for Outsourced Digital Workplace Services.

The Quercus AI platform collaboration with Ferrovial and Microsoft enhances DXC's innovation capabilities.

DXC's role in transforming Italy's healthcare sector showcases its expertise in digital transformation.

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