Service Parts Coordinator at Harbinger Motors

Garden Grove, California, United States

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Not SpecifiedCompensation

Entry Level & New Grad, Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Automotive, Electric VehiclesIndustries

Requirements

3-5 years of previous warehouse and distribution experience
Excellent communicator with superior verbal, written, interpersonal, technical and presentation skills
Strong project management experience
Ability to think critically and problem solve in a fast-paced, entrepreneurial environment
Ability to respond immediately to tough questions with confidence
Strong negotiation or organizational skills to protect the best interest of all parties involved
Always Do What You Say, Say What You Do (DWYSSWYD), follow up and communication are critical
Ability to “Seek to Understand”, direct with conviction and seek to understand again
Ability to interpret customer needs and adapt your plan as necessary
Self-motivated with the ability to stay on task
Versatile, flexible, and a willingness to work within constantly changing priorities
Creative and innovative team player
Advanced computer skills

Responsibilities

Proficient with parts order process, Bill of Material (BOM) structure, and process flow as it relates to parts procurement
Receive and process service warehouse stock products (pick, unload, label, store)
Establish and maintain a Kanban system for commonly used parts in the service bay area
Perform inventory controls and process as per organizational standards
Keep a clean and safe working environment and constantly focus on the optimization of process and space
Operate and maintain warehouse vehicles and equipment as required
Facilitate the removal of any damaged materials and/or vendor warranty material to return them to the appropriate department or supplier for reimbursement or replacement
Maintain records of all transactions as per company policies ensuring all parts/pricing used in the servicing of customers coaches are accurate
Work with other departments to ensure all issues related to parts delivery to the service technicians are resolved in a timely manner ensuring maximum utilization of service technicians
Lift and move materials and heavy items/packages as required
Use of computer for communications, orders, inventory, and shipping as required
Requisition and store service parts/materials and supplies to maintain an appropriate level of inventory
Count/verify materials for each order for accuracy and to ensure that the material is damage free
Review each parts order at completion of service appointment and return any unused parts back to inventory/supplier as required
Select appropriate carrier to fulfill needs, both domestic and international and complete necessary shipping documentations for all NCR material being returned to supplier
Send supplier shipping confirmation and tracking information
Stage completed packages in appropriate carrier shipping location
Keep area clean and free of obstructions
Demonstrate and foster a sense of urgency and entrepreneurial commitment to achieving goals

Skills

Key technologies and capabilities for this role

Inventory ManagementKanban SystemWarehouse OperationsBill of Materials (BOM)Parts ProcurementOrder FulfillmentPick and PackShippingInventory ControlsForklift Operation

Questions & Answers

Common questions about this position

What is the salary or compensation for the Service Parts Coordinator role?

This information is not specified in the job description.

Is this Service Parts Coordinator position remote or on-site?

The role is on-site, managing the Sturgis Service Parts Warehouse and handling pick, pack, and ship operations in the Southern California warehouse.

What skills are required for the Service Parts Coordinator position?

Key skills include proficiency with parts order processes and Bill of Material (BOM) structure, inventory control, operating warehouse equipment, and computer use for communications, orders, inventory, and shipping.

What is the company culture like at Harbinger Motors?

Harbinger fosters a sense of urgency and entrepreneurial spirit, with a best-in-class team of EV experts focused on innovation and transforming the industry.

What makes a strong candidate for the Service Parts Coordinator role?

A strong candidate is detail-oriented, analytical, and experienced in warehouse operations, with the ability to work closely with the service team to ensure parts availability and process optimization.

Harbinger Motors

Electric vehicle manufacturer for commercial use

About Harbinger Motors

Harbinger Motors manufactures electric vehicles specifically for the commercial sector, targeting businesses that need vehicles for delivery, public transportation, and logistics. Their unique chassis design enhances the driver's experience, safety, and productivity, making their vehicles user-friendly and efficient. The vehicles are equipped with drive-by-wire steering and are designed to be ready for autonomous driving. Harbinger Motors also emphasizes ergonomics, featuring a low floor height for improved driver comfort. Unlike many competitors, they utilize a data-driven approach to understand customer needs better, allowing them to offer tailored solutions and related services such as customer support and maintenance. The goal of Harbinger Motors is to transform the commercial vehicle industry by focusing on the needs of drivers and enhancing overall vehicle performance.

Gardena, CaliforniaHeadquarters

2021Year Founded

$71MTotal Funding

EARLY_VCCompany Stage

Robotics & Automation, Automotive & TransportationIndustries

201-500Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Stock Options

Unlimited Paid Time Off

Paid Vacation

Meal Benefits

Risks

Increased competition from legacy manufacturers may impact Harbinger's market share.

Over-reliance on large customers like THOR Industries poses financial risks.

Rapid expansion could lead to operational challenges and quality control issues.

Differentiation

Harbinger offers a unique EV platform with zero acquisition premium.

The company focuses on driver experience, safety, and productivity in commercial vehicles.

Harbinger's vehicles are autonomous-ready with drive-by-wire steering and ergonomic design.

Upsides

Harbinger secured $400M in pre-orders, indicating strong market demand.

The company raised $73M in Series A funding, supporting growth and expansion.

Harbinger's focus on medium-duty EVs aligns with rising urban logistics needs.

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