Residential Program Manager
Research InnovationsSalary not specified
Not SpecifiedCompensation
Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Real Estate, Property ManagementIndustries
Requirements
- Knowledge of building equipment systems to identify and create preventive maintenance programs
- Ability to supervise turnover work and complete unit repairs in-house
- Oversight of maintenance team's preventive maintenance schedule, including inspecting HVAC, refrigerators, sinks, washer/dryers, and others
- Experience with common area and exterior maintenance (e.g., roofs, exterior doors, windows, drain lines)
- Skills in tracking, monitoring, and following up on residents’ work orders, scheduling third-party vendors with approval
- Ability to adhere to operating budgets and provide cost estimates for turnover, plumbing, electrical, HVAC/boiler, building RM, and preventive maintenance
- Capability to meet weekly with Assistant Property Manager to review and confirm work order status within 24 hours
- Inventory control of appliances, tools, supplies, and equipment
- Hands-on repair skills including: re-key/hang/paint/replace doors; attach window blinds/hang furniture; appliance maintenance (filters, drain lines, operation of high-end models); HVAC maintenance (filters, condensation pans, thermostats); plumbing (snake/clear blockages up to 25 feet); electrical (sockets, switches, bulbs, breakers); flooring (thresholds, carpet, wood/tile); walls/ceilings (drywall repair, mud, tape, paint, wallpaper)
- Organizational skills to maintain engineering office with tools, supplies, and inventory
Responsibilities
- Direct building maintenance operations and maintain mechanical systems per CIM Group’s standards
- Ensure preventive maintenance tasks are completed per monthly calendar, directing CIM technicians or third-party vendors
- Work with Property Manager on common area/exterior preventive maintenance
- Track and manage residents’ work orders, scheduling vendors as needed
- Adhere to repair/maintenance budgets and provide operating cost estimates
- Conduct weekly meetings with Assistant Property Manager to review work orders (Monday review, Friday confirmation) and maintain unit binder
- Manage inventory of repair-related items
- Oversee upkeep of apartment units to minimum repair standards (specific repairs listed in requirements)
- Maintain organized engineering office
Skills
Key technologies and capabilities for this role
Questions & Answers
Common questions about this position
What is the employment type for the Service Manager position?
This is a full-time position.
Is this Service Manager role remote or office-based?
This information is not specified in the job description.
What are the key responsibilities of the Service Manager?
The role involves directing building maintenance operations, creating preventive maintenance programs, supervising turnover work, overseeing maintenance teams for HVAC and appliances, tracking work orders, managing budgets, and handling inventory control.
What is the company culture like at CIM Group?
CIM Group is a community-focused real estate and infrastructure firm with a diverse team of over 1,000 employees working together to create value in real assets and enhance communities through sustainable projects.
What makes a strong candidate for the Service Manager role?
Strong candidates should have experience directing maintenance operations, managing preventive maintenance programs, overseeing teams and vendors, tracking work orders, adhering to budgets, and collaborating closely with Property Managers.
CIM Group
Real estate and infrastructure development and management
About CIM Group
CIM Group focuses on real estate and infrastructure, operating as an owner, operator, lender, and developer. The company targets urban areas with significant growth potential, acquiring, developing, and managing properties while also providing loans for real estate projects. Revenue is generated through property rentals, sales, and lending activities. CIM serves a variety of clients, including investors, businesses, and community organizations, and has worked on notable projects like the Dolby Theatre in Hollywood and the Tribune Tower in Chicago. What sets CIM apart from competitors is its strong commitment to community engagement, demonstrated through initiatives such as preparing meals for those with chronic illnesses and creating community gardens. The goal of CIM Group is to be the leading partner for investors and users of real assets that benefit communities.
Los Angeles, CaliforniaHeadquarters
1994Year Founded
$559.3MTotal Funding
DEBT_FINANCINGCompany Stage
Government & Public Sector, Real EstateIndustries
1,001-5,000Employees
