Senior Technical Program Manager, R&D Operations at Spring Health

San Francisco, California, United States

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Mental Health, Healthcare, TechnologyIndustries

Requirements

Strong systems mindset and ability to navigate ambiguity while structuring execution across multiple teams and technical domains
Technical depth and program management rigor to bridge strategy with execution and deliver measurable business impact
Ability to work closely with product managers, engineers, designers, and cross-functional stakeholders to architect, plan, and execute complex technical programs
Located in New York City or San Francisco (may work in-office up to three times per week)

Responsibilities

Drive end-to-end technical program execution: Plan, manage, and deliver cross-functional initiatives across product, engineering, and partner teams, ensuring predictable and scalable outcomes
Own engineering operations systems and tooling: Manage and optimize the tech stack supporting engineering productivity (e.g., Jira, Applause, internal DX tools), ensuring reliability, usability, and adoption
Ensure stakeholder alignment and transparency: Drive communication across engineering, product, and business leaders, continuously integrating feedback to maximize program impact
Manage risks and dependencies: Proactively identify technical risks, operational inefficiencies, and cross-team blockers, and drive resolution or trade-offs
Implement scalable processes: Establish frameworks for reporting, retrospectives, and continuous improvement that increase both delivery reliability and engineering productivity
Enhance developer experience (DX): Partner with engineering teams to streamline workflows, reduce friction, and improve developer velocity through automation, tooling, and process improvements

Skills

Technical Program Management

Cross-Functional Collaboration

Systems Thinking

Stakeholder Management

Program Execution

Technical Architecture

Agile Methodologies

R&D Operations

Spring Health

Personalized mental health solutions for employers

About Spring Health

Spring Health offers personalized mental health solutions to employers and health plans, focusing on enhancing employee well-being. Their Precision Mental Healthcare system tailors support to individuals, providing options like digital resources, therapy, and medication. Users receive a customized care plan after a brief assessment, allowing them to schedule appointments and access wellness exercises easily. The goal is to improve workplace mental health by providing effective and accessible resources.

New York City, NoneHeadquarters

2016Year Founded

$452.3MTotal Funding

SERIES_ECompany Stage

HealthcareIndustries

1,001-5,000Employees

Benefits

Retirement benefits

Paid time off

Healthcare benefits

Insurance benefits

Work-life benefits

Mental health benefits

Risks

Increased competition from digital mental health platforms offering similar services at lower costs.

Rapid technological advancements may outpace Spring Health's current AI capabilities.

Potential data privacy concerns could impact user trust and compliance costs.

Differentiation

Spring Health uses Precision Mental Healthcare for personalized mental health solutions.

The company offers a comprehensive platform with digital support, therapy, and medication.

Spring Health is the first to earn nationwide third-party accreditation for clinical care.

Upsides

Spring Health raised $100M in Series E funding, valuing it at $3.3 billion.

The company collaborates with major brands like Microsoft and Target.

Spring Health's Community Care solution addresses mental health equity and social determinants.

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