[Remote] Senior Technical Consultant , Platform (Federal) at ServiceNow

Atlanta, Georgia, United States

ServiceNow Logo
Not SpecifiedCompensation
Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
Cloud Computing, Enterprise Software, IT Services, Artificial IntelligenceIndustries

Requirements

Candidates must possess an active security clearance and at least 6 years of experience with complex integration technologies. A minimum of two ServiceNow mainline CIS certifications and a ServiceNow Certified Application Developer (CAD) certification are required. Demonstrated ability to influence, consult, and provide thought leadership in complex customer environments is also necessary.

Responsibilities

The Principal Technical Consultant, Integrations Specialist will act as a functional and technical expert, configuring ServiceNow Integrations and designing/implementing integrations with third-party platforms. Responsibilities include devising integration development plans and architectures, implementing ServiceNow AI offerings, developing user-specific solutions, coordinating with other developers, ensuring best practices, acting as an SME for integration and AI issues, and debugging system errors.

Skills

ServiceNow
Integrations
Technical Consulting
Programming
Coding Languages
Frameworks
AI Solutions
System Overlaps
Error Resolution
Customer Support
Prescriptive Guidance
Cloud-based Platform

ServiceNow

Cloud-based platform for digital workflows

About ServiceNow

ServiceNow offers a cloud-based platform that helps businesses automate and manage their operations, improving efficiency and enhancing customer and employee experiences. The Now Platform includes applications for IT operations, customer service, human resources, and security operations, all accessible over the internet. Targeting large enterprises across various industries, ServiceNow operates on a software-as-a-service (SaaS) model, generating revenue through subscription fees and professional services. The company's goal is to streamline business processes and drive digital transformation for its clients.

Santa Clara, CaliforniaHeadquarters
2004Year Founded
$81.5MTotal Funding
IPOCompany Stage
Consulting, Consumer Software, Enterprise SoftwareIndustries
10,001+Employees

Benefits

Generous family leave
Flexible PTO
Matched Donations
Retirement benefits
Annual learning stipends
Paid volunteer time

Risks

Competitors like Nvidia and Google Cloud may outpace ServiceNow in AI advancements.
Over-reliance on AWS infrastructure could pose risks if AWS changes its strategy.
The departure of Era Software's co-founder may lead to strategic shifts within ServiceNow.

Differentiation

ServiceNow's Now Platform offers comprehensive digital workflow solutions across multiple business functions.
The company focuses on large enterprises, providing tailored solutions for diverse industries.
ServiceNow's SaaS model ensures steady recurring revenue through subscription fees.

Upsides

ServiceNow's partnership with AWS enhances AI-powered workflows, driving enterprise innovation.
The integration with Crowe Cyber Economic Risk Analyzer boosts ServiceNow's cybersecurity capabilities.
ServiceNow's AI-driven campaign with Idris Elba increases brand visibility and engagement.

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