Senior Systems Engineer at Remitly

London, England, United Kingdom

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Technology, FintechIndustries

Requirements

Strong knowledge of cloud services (e.g., AWS: EC2, S3, RDS, Lambda; Azure: VMs, Storage, Functions), networking concepts, and security best practices
Experience with Infrastructure as Code (IaC) tools (e.g., Terraform, ARM/BICEP)
Proficiency with containerization and orchestration tools (e.g., Docker, Kubernetes/EKS)
Skilled in scripting languages such as Python, Bash, TypeScript, and PowerShell
Familiarity with DevOps & Site Reliability Engineering (SRE) principles, practices, and tools
Hands-on experience with monitoring and logging solutions (e.g., New Relic, Coralogix, AWS CloudWatch, Azure Monitor)
Strong problem-solving, stakeholder management, written, and verbal communication skills

Responsibilities

Collaborate with technical teams, stakeholders, vendors, and cross-functional groups to develop, coordinate, and deliver high-quality solutions while effectively communicating and escalating issues as needed
Write, review, and maintain documentation for platform management, improvements, and support
Implement and promote infrastructure management and deployment best practices, including code reviews, solution vetting, and adherence to various development methodologies (Agile, Waterfall, etc.)
Manage workload and projects independently to meet deadlines, resolve complex technical challenges with innovative approaches, and proactively identify opportunities for process and system improvements
Keep abreast of emerging technologies and industry trends
Oversee change management and incident response activities, including performing root-cause analysis investigations and bug fixes as required
Mentor team members by providing coaching and training
Guide a dedicated team of Systems Engineers
Contribute to designing optimal system configurations, planning hardware installations and upgrades within complex systems and applications
Provide strategic direction on project planning, scheduling, methodologies, and activities aligned with capacity and budget considerations
Ensure rapid incident response, problem escalation, and effective troubleshooting using multiple system management and problem management tools
Provide technical expertise and foster best practices

Skills

Key technologies and capabilities for this role

Systems EngineeringInfrastructure ManagementAgileWaterfallChange ManagementIncident ResponseRoot Cause AnalysisProject PlanningHardware InstallationTeam MentoringCode Review

Questions & Answers

Common questions about this position

What skills are required for the Senior Systems Engineer role?

Required skills include strong knowledge of cloud services like AWS and Azure, experience with IaC tools such as Terraform, proficiency in containerization with Docker and Kubernetes, scripting in Python, Bash, TypeScript, and PowerShell, and familiarity with DevOps/SRE principles and monitoring tools.

What is the company culture like for this team?

The team values trust, respect, collaboration, agility, and quality, while supporting the production infrastructure for the company's core platform and user experience.

Is this a remote position?

The job description promotes a healthy work/life balance and states 'Work in a way that works for you,' suggesting flexible work arrangements, but specific remote or location policy is not detailed.

What does the role involve in terms of leadership and mentoring?

The role requires guiding a dedicated team of Systems Engineers, mentoring team members through coaching and training, and providing technical expertise and strategic direction.

What makes a strong candidate for this position?

A strong candidate will have hands-on technical expertise in cloud, IaC, containers, scripting, and monitoring, combined with strong problem-solving, communication, stakeholder management skills, and leadership experience in mentoring and guiding teams.

Remitly

International money transfer for immigrants

About Remitly

Remitly focuses on international money transfers, helping immigrants send money to their families quickly and securely at lower costs than traditional banks. The company charges transaction fees and earns from the exchange rate margin, offering various transfer options like bank deposits and cash pickups. Remitly enhances user experience through its website and mobile app, allowing real-time tracking of transfers, and engages with immigrant communities by providing helpful resources and educational support. Its goal is to meet the unique needs of immigrants while ensuring fast, affordable, and reliable money transfer services.

Seattle, WashingtonHeadquarters

2011Year Founded

$423.9MTotal Funding

IPOCompany Stage

Fintech, Financial ServicesIndustries

1,001-5,000Employees

Benefits

Continuing Education or Travel Stipend

Office Culture

Flexible PTO, Schedules and Leaves

DEI Learning Opportunities

Community Engagement

Inclusive Benefits

Risks

Swift's integration into banks' channels poses a competitive threat to Remitly.

AI agents' rise may challenge Remitly's operational model in efficiency and cost-effectiveness.

Schall Law Firm's investigation could impact investor confidence and Remitly's reputation.

Differentiation

Remitly focuses on immigrants, offering competitive rates and fast, secure transactions.

The company leverages technology for a seamless user experience via its app and website.

Remitly engages with immigrant communities through content and educational initiatives.

Upsides

Increased digital wallet adoption in key markets expands Remitly's reach to unbanked individuals.

AI agents in operations could reduce costs and improve Remitly's efficiency.

Visa collaboration enhances Remitly's cross-border fund flow services, boosting customer satisfaction.

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