Senior Software Engineer (Front-end) at PagerDuty

Toronto, Ontario, Canada

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Technology, SaaS, Digital OperationsIndustries

Requirements

At least 6+ years of experience building and managing web apps using a modern component-based framework
Experience building npm packages, including bundling and distribution
Deep understanding of semantic HTML, CSS, and client-side TypeScript/JavaScript
Experience working with React, including distributed React apps, and familiarity with NodeJS/bundling tools
Deep understanding of modern styling techniques on the web, including CSS-in-JS frameworks and CSS modules
Knowledge about core parts of frontend engineering (state management, performance, accessibility, styling, infrastructure)
Participation in team’s on-call rotation, triaging and addressing production issues
Preferred Qualifications
Experience with open-source UI component libraries like Chakra, MUI, or similar
Empathy - ability to clearly communicate thoughts and opinions and facilitate technical discussions to a successful outcome
Commitment to ensuring the team works sustainably and inclusively
Favor regular, incremental delivery over perfection
Strive for continuous learning and improvement for themselves and their teams

Responsibilities

Act as a long-term partner with designers and engineers to build the user experience for Unified Automation
Architect, code, test, and ship frontend components and libraries that ensure secure, highly reliable, and scalable solutions
Develop and use frontend architecture patterns that scale across the engineering organization and provide better user and developer experiences
Write unit and integration tests
Own and shepherd projects that the team takes on
Champion accessibility on the web and its usage in the product

Skills

TypeScript

JavaScript

Design Systems

Node

React

Frontend Architecture

Unit Testing

Integration Testing

Accessibility

SaaS

PagerDuty

Incident management and response platform

About PagerDuty

PagerDuty specializes in incident management and response, providing a platform that helps organizations quickly address IT issues to minimize operational disruptions. The platform integrates with various monitoring tools to detect incidents in real-time, alerting the right personnel for swift action. This process aids in reducing downtime and maintaining service quality across sectors like technology, finance, healthcare, and retail. PagerDuty operates on a subscription-based model, offering different pricing tiers based on user count and feature levels, which ensures a steady revenue stream. The company also provides premium support and professional services, enhancing its offerings. Overall, PagerDuty aims to help organizations efficiently manage and resolve IT incidents, ensuring the reliability of their digital services.

San Francisco, CaliforniaHeadquarters

2009Year Founded

$168.9MTotal Funding

IPOCompany Stage

Consulting, Enterprise SoftwareIndustries

1,001-5,000Employees

Benefits

Health, AD&D, Disability, Vision, Life, and Dental Insurance

Paternity and Maternity Leave

Employee Assistance Program

PTO (Vacation / Personal Days)

Sick Time

Remote Work

Adoption Assistance

401(k)

Employee Stock Purchase Program

Flexible Spending Account

Student Loan Repayment Plan

Risks

Emerging AIOps platforms may erode PagerDuty's market share.

Economic downturns could affect subscription renewals and acquisitions.

Reliance on third-party integrations poses risks if partners change APIs.

Differentiation

PagerDuty integrates seamlessly with popular tools like Microsoft Teams and Slack.

Recognized as a leader in GigaOm's 2024 Radar for AIOps.

Subscription-based model ensures steady recurring revenue from diverse industries.

Upsides

Enhanced chat collaboration attracts more enterprise clients relying on Microsoft Teams and Slack.

Strategic focus on public sector and Americas sales expands market reach.

Investments by Intech and Quantbot indicate confidence in growth potential.

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