Senior Software Engineer, Developer Experience at BitGo

Toronto, Ontario, Canada

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Blockchain, Cryptocurrency, FinTechIndustries

Requirements

5+ years of professional experience in software engineering, with significant exposure to developer-facing products or APIs
Strong programming experience in JavaScript/TypeScript and deep familiarity with RESTful APIs, OpenAPI, and modern integration patterns
Demonstrated success working with product and engineering teams to influence API and SDK design based on external developer needs
Experience creating and maintaining internal tools, scripts, or pipelines to automate content generation, testing, or validation of developer artifacts

Responsibilities

Own the end-to-end creation of high-quality developer resources: documentation, integration guides, SDKs, sample apps, and interactive tutorials
Partner with engineering and product teams to understand BitGo’s API behavior, real integrator use cases, and failure modes; translate these into accurate and ergonomic developer workflows
Lead the development of tooling, linting rules, and documentation pipelines that ensure consistent API documentation and reduce manual effort
Build a deep understanding of developer user journeys and use those insights to shape content strategy, information architecture, and integration guidance
Analyze support tickets, forum posts, and customer feedback to identify friction points and deliver content or tooling that removes them
Define and uphold standards for SDK design, documentation structure, changelogs, and code samples across all external-facing surfaces
Champion a developer-first culture, ensuring API and SDK design reviews consider clarity, stability, and integrator empathy
Strengthen operational excellence by improving documentation quality, maintainability, and accessibility, and by investing in automation that keeps docs accurate by default

Skills

Software Engineering

Developer Experience

APIs

SDKs

Documentation

Distributed Systems

Blockchain

Cryptocurrency

Tooling

Linting

Integration Guides

BitGo

Custodial services for digital assets

About BitGo

BitGo provides secure and efficient solutions for institutional clients in the digital currency market, focusing on cryptocurrencies like Bitcoin. The company offers custodial services to securely store digital assets, multi-signature wallets that require multiple approvals for transactions, and APIs that allow clients to integrate these services into their platforms. BitGo also provides staking services, enabling clients to earn rewards by validating transactions on blockchain networks. Unlike many competitors, BitGo emphasizes compliance with regulatory requirements, such as the FATF Travel Rule, ensuring that clients can navigate the complexities of the digital currency market safely. The goal of BitGo is to support institutional investors by offering reliable and compliant services that enhance the security and management of digital assets.

Palo Alto, CaliforniaHeadquarters

2013Year Founded

$165.8MTotal Funding

SERIES_CCompany Stage

Crypto & Web3, Financial ServicesIndustries

201-500Employees

Benefits

Company-paid medical, dental, and vision plans

Catered lunches, fresh snacks, and gourmet coffee

Commuting made easy with company-paid Caltrain passes

Competitive compensation, stock options, and 401k plan

Computer equipment and workplace furniture

Flexible vacation time

Risks

Increased competition from firms like E-Trade could challenge BitGo's market share.

Retail platform launch may dilute BitGo's institutional-focused brand.

Expansion into retail services could lead to increased regulatory scrutiny.

Differentiation

BitGo offers multi-signature wallets enhancing security for institutional clients.

The company provides APIs for seamless integration into client platforms.

BitGo's strategic acquisitions have expanded its platform and service offerings.

Upsides

BitGo's retail platform taps into a new customer segment, increasing revenue potential.

Expansion into Singapore positions BitGo to capitalize on APAC market growth.

Partnerships with firms like Core Foundation highlight BitGo's diverse sector involvement.

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