FullStory

Senior Software Engineer

Colombia

Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Digital Experience Analytics, Software Development, Web ApplicationsIndustries

Position Overview

  • Location Type: Remote (Colombia)
  • Employment Type: Full-Time
  • Salary: Not specified
  • Description: As a Senior Software Engineer on the Digital Experience Analytics (DXA) team, you will empower Fullstory customers by delivering valuable insights into their users' digital interactions. Your efforts will directly impact customer success and business outcomes. You’ll collaborate closely with Design, PM, and Engineering to build complex features, leveraging React, Typescript, and Go, and contribute to scaling systems handling hundreds of thousands of requests per second. You'll also mentor junior engineers and drive improvements to engineering processes.

Requirements

  • Experience: Proven track record of building and maintaining large-scale, enterprise-grade web applications with excellent UX and performance.
  • Leadership: Proven ability to lead cross-team technical initiatives and drive architectural decisions.
  • Mentorship: Proven ability to lead and mentor other engineers, fostering a collaborative and supportive team environment.
  • Technical Skills:
    • Bachelor's degree in Computer Science or related field.
    • Experience writing Go code in a production environment.
    • Proficiency in React and Typescript.
  • Language Skills: English language fluency (speaking, reading, writing) required for collaboration with US-based teams.

Responsibilities

  • Feature Development: Collaborate with Design, PM, and Engineering to plan, architect, and build complex features in a tight feedback loop with customers.
  • System Architecture: Architect and scale systems (operating at hundreds of thousands of requests per second) using React, Typescript, and Go.
  • Production Maintenance: Maintain and troubleshoot parts of Fullstory’s production environment, proactively identifying and addressing potential issues.
  • Process Improvement: Drive improvements to engineering processes, tooling, and best practices.
  • Mentorship & Coaching: Mentor and coach junior and mid-level engineers, providing technical guidance and fostering a culture of engineering excellence.
  • AI Exploration: Ideate with the core team on how to best leverage AI capabilities to further customer delight.

Application Instructions

  • Not specified

Company Information

  • Company: Fullstory
  • Team: Digital Experience Analytics (DXA)
  • Impact in 6 Months: Develop an understanding of your teams core service areas and deliver on cross-team projects with minimal oversight. Contribute to the strategic planning of the product’s roadmap by providing technical insights.
  • Impact in 12 Months: Successfully lead the development and launch of a key project.

Skills

React
Typescript
Go
UX
Performance Optimization
System Architecture
Mentorship
Large-scale Web Applications

FullStory

Digital experience analytics platform for businesses

About FullStory

FullStory provides a platform for digital experience analytics, allowing businesses to understand user interactions on their websites and mobile apps. The platform captures and analyzes these interactions, helping companies identify issues and optimize user experiences to enhance conversions and customer satisfaction. FullStory serves a variety of clients, including e-commerce, financial services, and travel companies, making it applicable to any business with a digital presence. Operating on a Software-as-a-Service (SaaS) model, clients subscribe to the platform and pay a recurring fee based on their usage and required features. This model allows for scalability and offers different pricing tiers to accommodate businesses of all sizes. FullStory's goal is to improve online user experiences through detailed insights and data analysis.

Atlanta, GeorgiaHeadquarters
2014Year Founded
$189.9MTotal Funding
LATE_VCCompany Stage
Data & Analytics, Enterprise SoftwareIndustries
501-1,000Employees

Benefits

Access 6 subsidized sessions with a coach per year
99% of health insurance premiums covered; 75% for dependents
Annual learning subsidy
Fully distributed workforce
Generous parental leave policy
10 days of company holidays
Unlimited time off
401(k) with a $2 to $1 match

Risks

UserTesting's new integrations may offer more comprehensive solutions than FullStory.
Rapid AI evolution in e-commerce could outpace FullStory's current offerings.
Jason Wolf's appointment may lead to short-term disruptions during strategic changes.

Differentiation

FullStory offers pixel-perfect session playback for detailed user interaction analysis.
The platform provides AI-ready behavioral data, enhancing digital experience insights.
FullStory's SaaS model allows scalable solutions for businesses of all sizes.

Upsides

Growing demand for AI-driven personalization boosts FullStory's market potential.
Partnership with Google Cloud enhances FullStory's AI capabilities.
Recognition in Deloitte Technology Fast 500 highlights FullStory's rapid growth.

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