Staff Conversational Designer (Remote)
Rula$206,200 - $242,600/year
Full Time
Expert & Leadership (9+ years)
Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Artificial Intelligence, TechnologyIndustries
Requirements
- 5+ years hands-on experience with microservices and scalable software development
- Experience with distributed systems, large-scale data, and the full software lifecycle of modern computer languages (Java, Python, Postgres/MariaDB, Redis, Kafka etc)
- Strong understanding of software development principles, design patterns, and best practices
- Practical experience in database design and integration, including SQL and NoSQL databases
- Excellent communication and teamwork skills, with the ability to collaborate effectively with team members and stakeholders
- Bachelor's degree in Computer Science, Software Engineering, or a related field
- Preferred Qualifications
- Experience with cloud platforms (e.g., AWS, GCP) is highly desired
- Familiarity with SaaS concepts and experience in developing SaaS-based applications is a plus
- Domain knowledge experience with ServiceNow, Salesforce, workflow, business process etc
Responsibilities
- Design, build, and deliver scalable and real-time systems with high quality, scalability, and operability in mind
- Collaborate with product management, data science, and other engineering teams to bring end-to-end solutions with the highest business value to our customers
- Review and provide feedback on technical designs and code changes to ensure highly available, scalable, maintainable designs and high code quality standards to engineering peers
- Troubleshoot and resolve complex technical issues that arise in production and provide timely resolutions
- Proactively identify areas of technical debt and improvement opportunities, and drive solutions or innovation in engineering organization
- Take operational ownership of the system by using monitoring and observability tools to identify and resolve production issues
- Mentor and support team members to raise the technical bar on the team
Skills
Conversational AI
Generative AI
LLMs
Microservices
Scalable Architecture
AI Workflows
Aisera
Develops AI chatbots for IT operations
About Aisera
Aisera develops chatbots and process-centric AI solutions specifically for IT operations. Their chatbots are designed to engage in human-like conversations, allowing clients to access self-service options that help reduce costs associated with service desks. Aisera primarily serves organizations that seek customizable virtual agents to modernize their IT operations and minimize unplanned outages. Their products can be quickly deployed, giving them an advantage in the fast-growing AI and machine learning market. Aisera's revenue comes from selling these AI solutions, which not only help businesses cut costs by deflecting support tickets and reducing wait times but also improve customer experience through personalized interactions. Additionally, Aisera allows clients to create their own bot experiences, enabling them to operationalize their generative AI applications or deploy chatbots trained on their specific data in a matter of weeks.
Palo Alto, CaliforniaHeadquarters
2017Year Founded
$212.5MTotal Funding
SERIES_DCompany Stage
Enterprise Software, AI & Machine LearningIndustries
201-500Employees