Senior Software Engineer-AI Agents at Hatch

United States

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

NoVisa

AI, Customer ServiceIndustries

Requirements

Must be based in NYC or Austin (Hybrid in Soho NYC, Remote in Austin); no relocation or sponsorship
5+ years of professional software engineering experience, with substantial time in senior or staff-level roles
Deep expertise in one or more backend programming languages; experience with functional programming is a plus
Proven experience designing and scaling distributed systems in a production environment
Solid understanding of relational and non-relational databases (e.g., PostgreSQL, Redis) and data architecture
Proven experience improving system reliability, observability, and performance in production environments
Experience collaborating with DevOps teams on deployment, monitoring, and cloud infrastructure
Excellent collaboration and communication skills
Product-oriented mindset

Responsibilities

Architect and build large-scale, high-performance backend systems that power the AI platform
Partner with product and front-end engineers to design flexible backend systems that support evolving user and business needs
Design scalable, intuitive database schemas and data models that underpin the platform
Apply LLM best practices (clear prompt design, context management, structured outputs/chaining, guardrails) to build reliable conversational AI applications
Drive technical strategy and make long-term architectural decisions
Proactively identify opportunities to improve system reliability, observability, and performance

Skills

Key technologies and capabilities for this role

Distributed SystemsBackend ProgrammingDatabase DesignLLMPrompt DesignContext ManagementStructured OutputsGuardrailsObservabilitySystems Architecture

Questions & Answers

Common questions about this position

What is the location or work arrangement for this role?

You must be based in NYC or Austin with no relocation support; it's hybrid in SoHo (NYC) or remote in Austin.

What is the salary or compensation for this position?

This information is not specified in the job description.

What skills and experience are required for this Senior Software Engineer role?

Requires 5+ years of software engineering experience in senior/staff roles, deep expertise in backend languages, proven distributed systems design and scaling, solid database knowledge (e.g., PostgreSQL, Redis), and experience improving reliability, observability, and performance.

What is the company culture like at Hatch?

Hatch offers a fast-paced, high-growth environment for builders who think at scale, lead by example, and thrive in startups; it emphasizes collaboration, technical leadership, and a product-minded approach.

What makes a strong candidate for this role?

Strong candidates have 5+ years in senior/staff engineering, expertise in distributed systems and backend development, experience with LLMs and production reliability, plus excellent collaboration skills and a product mindset; startup experience and open-source contributions are nice to haves.

Hatch

Develops technology for improving sleep quality

About Hatch

Hatch focuses on enhancing sleep quality through technology-driven devices suitable for all ages, from newborns to adults. Their main products, Hatch Rest and Hatch Restore, are designed to help families improve their sleep, and they have already assisted over half a million families. Hatch sells its products directly to consumers via its website and offers a subscription service that provides tailored sleep solutions, including personalized routines and exclusive content for better sleep hygiene. What sets Hatch apart from competitors is its emphasis on user-friendly technology that integrates easily into daily life, along with a 60-night money-back guarantee and a one-year warranty, which helps build customer trust. The company's goal is to make sleep easier and more effective for everyone.

Menlo Park, CaliforniaHeadquarters

2014Year Founded

$26.4MTotal Funding

SERIES_BCompany Stage

Consumer Software, Consumer GoodsIndustries

201-500Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

401(k) Company Match

Parental Leave

Mental Health Support

Family Planning Benefits

Remote Work Options

Home Office Stipend

Phone/Internet Stipend

Company Equity

Risks

Increased competition in the sleep technology market could erode Hatch's market share.

Consumer privacy concerns may impact Hatch's subscription service.

Supply chain disruptions could delay product launches like Restore 3.

Differentiation

Hatch offers innovative, all-in-one sleep solutions for all age groups.

The company provides a 60-night money-back guarantee and a one-year product warranty.

Hatch's products integrate seamlessly into daily routines with user-friendly technology.

Upsides

Growing interest in sleep technology among millennials and Gen Z boosts Hatch's market.

Hatch's new Restore 3 offers a phone-free, customizable sleep experience.

Rising awareness of sleep's importance for mental health increases demand for Hatch products.

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