Bachelor’s degree in Computer Science, Information Systems, or related field
3+ years of experience supporting SAP technologies, preferably in compensation or licensing domains
Familiarity with SAP ICM/APM and ALM modules
Strong problem-solving skills and ability to manage multiple priorities
Excellent communication skills and ability to work cross-functionally
Development Languages: Java, Groovy, SQL, Git, IntelliJ, webservices
Understanding of compensation payment structures for agents and familiarity with licensing and regulatory compliance frameworks governing producer eligibility to sell products
Ability to work independently and as part of a collaborative team
Commitment to continuous learning and process improvement
Experience with Agile methodologies and DevOps practices (preferred)
SAP Certification in relevant Modules (preferred)
Responsibilities
Support and maintain SAP technologies related to partner compensation and licensing, including APM (ICM), ALM, OK2, and Advanced Workflow
Perform analysis, design, development, and integration on medium to high level complexity assignments
Develop and support automation capabilities through webservices and APIs
Troubleshoot and resolve incidents across the licensing and compensation platform, including integrations with internal and external systems
Collaborate with product analysts, quality engineers, and business stakeholders to deliver enhancements and ensure platform stability
Analyze job failures, support tickets, and backlog stories to identify trends and drive continuous improvement
Participate in Agile ceremonies and contribute to sprint planning, story refinement, and retrospectives
Document technical processes and contribute to knowledge sharing across the EPS team