Senior ServiceNow Consultant/Developer at Accenture

Sofia, Sofia City Province, Bulgaria

Accenture Logo
Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Consulting, Information TechnologyIndustries

Requirements

  • Minimum of two years of experience in ServiceNow development including experience in JavaScript, HTML, CSS, and ServiceNow scripting languages
  • Experience with ServiceNow modules such as ITSM, ITOM, ITBM, or CSM is a plus
  • ServiceNow Certified System Administrator (CSA) certification is preferred but not required
  • Excellent problem-solving and communication skills
  • Ability to work collaboratively in a team environment

Responsibilities

  • Contribute to ServiceNow Solution implementation, according to your role in a project, which could include such activities as: system configuration, development of custom features on client and server side, technical consulting, technical specifications preparation, testing support, rollout support and others
  • Follow implementation standards and technical best practices
  • Provide expertise on technical questions, related to ServiceNow platform
  • Collaborate with cross-functional teams to understand business requirements and translate them into technical solutions
  • Stay up-to-date with ServiceNow releases and contribute to continuous improvement efforts

Skills

Key technologies and capabilities for this role

ServiceNowJavaScriptHTMLCSSITSMITOMITBMCSMServiceNow CSA

Questions & Answers

Common questions about this position

What benefits does Accenture offer for this Senior ServiceNow Consultant role?

Benefits include certification support, 30 days paid off vacation, Employee Assistance Program, Career Counselling, ability for working from home for people on maternity/paternity leave, additional paid time off, flexible home office policy, options to buy shares, relocation bonus, luxury health & dental insurance, bonuses for special occasions, food vouchers, and multisport cards.

Where is this Senior ServiceNow Consultant position located?

The role is available in Sofia, Plovdiv, Ruse, Varna, and Burgas.

What are the required skills and experience for this position?

Candidates need a minimum of two years of experience in ServiceNow development, including JavaScript, HTML, CSS, and ServiceNow scripting languages. Experience with modules like ITSM, ITOM, ITBM, or CSM is a plus, along with excellent problem-solving, communication skills, and the ability to work collaboratively in a team.

What is the company culture like at Accenture?

Accenture fosters an inclusive and diverse environment free from bias, where everyone feels a sense of belonging, is respected, and empowered to do their best work. They emphasize innovation, collaboration with cross-functional teams, and delivering value through technology and human ingenuity.

What makes a strong candidate for this Senior ServiceNow Consultant role?

Strong candidates have at least two years of ServiceNow development experience with JavaScript, HTML, CSS, and scripting, plus experience in modules like ITSM or ITOM. ServiceNow CSA certification, problem-solving skills, communication abilities, and teamwork are highly valued.

Accenture

Global professional services for digital transformation

About Accenture

Accenture provides a wide range of professional services, including strategy and consulting, technology, and operations, to help organizations improve their performance. Their services assist clients in navigating digital transformation, enhancing operational efficiency, and achieving sustainable growth. Accenture's offerings include cloud migration, cybersecurity, artificial intelligence, and data analytics, which are tailored to meet the needs of various industries such as financial services, healthcare, and retail. What sets Accenture apart from its competitors is its extensive industry knowledge and ability to deliver comprehensive solutions that address both immediate challenges and long-term goals. The company's aim is to support clients in reducing their environmental impact while driving innovation and growth.

Dublin, IrelandHeadquarters
1989Year Founded
$8.5MTotal Funding
IPOCompany Stage
Consulting, Enterprise Software, CybersecurityIndustries
10,001+Employees

Risks

Rapid AI advancements may outpace Accenture's current capabilities, risking competitive disadvantages.
Integration challenges from multiple acquisitions could affect Accenture's operational efficiency.
The rise of AI-driven startups may disrupt Accenture's market share in customer service solutions.

Differentiation

Accenture's acquisitions enhance its capabilities in digital twin technology for financial services.
The company is expanding its expertise in net-zero infrastructure through strategic acquisitions.
Accenture's focus on software-defined vehicles positions it as a leader in automotive innovation.

Upsides

Accenture's investment in EMTECH supports central bank modernization amid digital currency evolution.
The acquisition of Award Solutions boosts Accenture's presence in the growing 5G and IoT markets.
Accenture's strategic acquisitions align with high-growth markets like digital twins and net-zero projects.

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