Senior Property Specialty Risks and Financial Lines Claims Adjuster at AIG

Lisbon, Lisbon, Portugal

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

InsuranceIndustries

Requirements

Strong experience and knowledge as a specialist in Complex/Major Loss PSR and FL technical claims topics
Experienced in stakeholder management, both internal (underwriting, distribution, actuarial, finance and executive management) and external (brokers, major account clients)
University degree preferred (Engineer/Law)
Fluent in English and Portuguese. Spanish will be a plus
A strong knowledge of legal/regulatory and litigation/procedural requirements
Experience in negotiation, mediation and arbitration
Experience in conducting technical claims audits and effectively following
Policy language skills enabling accurate and consistent policy wording interpretation
Result driven
Attention to detail
Good time management and prioritization skills

Responsibilities

Handle Line of Business (LoB) portfolio of claims from coverage enquiry through legal liability assessment (where relevant) and quantum analysis, to timely and accurate resolution; ensuring mitigation of indemnity and expense exposure while communicating developments and outcomes as necessary to all key internal and external stakeholders
Manage Complex and Major Loss claims handling enquiry; coverage determination, quantum analysis and legal liability assessment, where appropriate
Ensure effective vendor and litigation management on complex and major loss claims within a personal allocation
Broader internal/external stakeholder communication where required, as (LoB) technical claims expert
Assist in continuous improvement across the region through support for the Quality Assurance/Regional Audit processes
Represent AIG (LoB) claims expertise on external technical panels and/or industry forums
Contribute to maintenance of best practice procedures for (LoB) claims, consistent with global best practice

Skills

Key technologies and capabilities for this role

Claims HandlingCoverage AnalysisLegal Liability AssessmentQuantum AnalysisLitigation ManagementVendor ManagementStakeholder ManagementNegotiationMediationArbitrationPolicy InterpretationClaims Audit

Questions & Answers

Common questions about this position

Is this a remote position or does it require office work?

The role requires team members to be primarily in the office to support in-person collaboration, which is a vital part of AIG's culture.

What are the key skills and experience required for this role?

Candidates need strong experience in Complex/Major Loss PSR and FL technical claims, stakeholder management with internal and external parties, knowledge of legal/regulatory requirements, negotiation/mediation/arbitration experience, and policy language interpretation skills.

What is the salary for this Senior Claims Adjuster position?

This information is not specified in the job description.

What benefits does AIG offer?

AIG provides a comprehensive Total Rewards Program focused on health, wellbeing, financial security, and professional development for employees and their families.

What makes a strong candidate for this role?

A strong candidate has specialized experience in Complex/Major Loss PSR and FL claims, a university degree preferably in Engineering or Law, fluency in English and Portuguese (Spanish a plus), and skills in stakeholder management, negotiation, and time management.

AIG

Global insurance provider for individuals and businesses

About AIG

AIG provides a variety of insurance products and services aimed at individuals, families, and businesses. Their offerings include life insurance, retirement planning, and commercial insurance, which help clients manage risk and protect their assets. AIG operates by underwriting insurance policies and managing risk, while also investing the premiums collected to generate income. This company stands out from competitors by not only focusing on traditional insurance but also emphasizing cybersecurity and data protection to keep clients' information safe. AIG's goal is to help clients achieve financial security and peace of mind through comprehensive insurance solutions.

New York City, New YorkHeadquarters

1919Year Founded

IPOCompany Stage

Cybersecurity, Financial ServicesIndustries

10,001+Employees

Benefits

Health, dental, & vision coverage

Flexible Spending Accounts (FSA)

401(k)

PTO

Commuter Expense Reimbursement Account

Risks

Sale of personal travel business may reduce AIG's market presence in travel insurance.

Expansion in Atlanta could pose financial risks if expected growth does not materialize.

Deconsolidation of Corebridge Financial might lead to loss of synergies and increased costs.

Differentiation

AIG offers a wide range of insurance products globally, serving diverse client needs.

Corebridge Financial, a subsidiary, enhances AIG's offerings in retirement planning and financial futures.

AIG emphasizes cybersecurity and data protection, ensuring clients' information remains secure.

Upsides

AI adoption in underwriting and claims processing enhances efficiency and reduces costs for AIG.

InsurTech partnerships offer AIG opportunities to enhance digital capabilities and drive innovation.

Telematics and usage-based insurance allow AIG to offer personalized and flexible products.

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