Senior Product Manager at Relay

Toronto, Ontario, Canada

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Fintech, Lending, Financial ServicesIndustries

Requirements

At least five years of product management experience, with a track record of shipping and owning products

Responsibilities

Own the Lending product area end-to-end: define the vision, set the roadmap, and deliver high-impact outcomes that shape how SMBs access and manage capital
Treat your product like a business: define and track KPIs, monitor performance, and make decisions rooted in data, customer insights, and company goals
Ship high-quality products from ideation to launch: partner closely with design and engineering as part of a leadership trifecta, raising the bar for usability, craft, and polish
Build and tell the story for your product: create clear narratives that inspire leadership, cross-functional partners, and customers; even in ambiguous situations
Stay deeply connected to SMB customers: immerse yourself in their workflows and pain points, ensuring we’re solving meaningful problems and delivering products that feel both intuitive and delightful
Collaborate cross-functionally: work with Sales, Marketing, and Customer Experience teams to ensure smooth go-to-market launches and strong adoption
Partner externally and internally: navigate and evaluate strategic lending partners while working with Relay’s risk and data teams to build toward an in-house suite of credit products and long-term underwriting capabilities
Champion product culture at Relay: bring curiosity, ownership, and a high bar for quality that elevates both the Lending product line and the product team as a whole

Skills

Key technologies and capabilities for this role

Product StrategyProduct RoadmapLending ProductsCredit DecisioningUser ExperiencePartnershipsFintechSMB FinanceCash Flow ManagementProduct Launch

Questions & Answers

Common questions about this position

Is this position remote or hybrid?

The position is hybrid.

What is the salary range for this Senior Product Manager role?

This information is not specified in the job description.

What are the key responsibilities for this role?

You'll own the Lending product area end-to-end, define the vision and roadmap, treat the product like a business by tracking KPIs, ship high-quality products from ideation to launch, and partner with design and engineering.

What is Relay's mission and focus?

Relay's mission is to increase the success rate of small businesses by providing an all-in-one, collaborative money management platform, with a focus on delivering a human-centric customer experience for SMBs and their finance functions.

What experience makes a strong candidate for this Senior Product Manager position?

Strong candidates will have experience owning product strategy and roadmaps, shipping high-impact features, partnering with design, engineering, risk, data, operations, sales, marketing, and CX teams, and building narratives to align stakeholders in ambiguous environments.

Relay

Communication platform for workforce efficiency

About Relay

Relay is a communication platform aimed at improving workforce efficiency, especially for workers who do not have access to traditional communication tools or who use walkie-talkies. The platform utilizes Push-to-Talk (PTT) technology, which allows users to communicate instantly without the limitations of traditional walkie-talkies, such as limited range and security concerns. Relay includes features like GPS tracking, emergency alerts, and works on both mobile and desktop devices, all controlled through a voice interface. Unlike its competitors, Relay focuses on providing a subscription service that includes software integrations and regular updates to adapt to the changing needs of businesses. The main goal of Relay is to enhance communication for active workers, ensuring they can connect efficiently and safely.

Raleigh, North CarolinaHeadquarters

2015Year Founded

$46.7MTotal Funding

SERIES_BCompany Stage

Consulting, Enterprise SoftwareIndustries

201-500Employees

Benefits

Health, dental & vision

PTO

Paid sick leave

401(k) with 3% match

Paid parental leave

Connection & wellness credit

Equipment & tools

Flexible work environment

Free snacks & fun times

Risks

Emerging competitors like Apiture and Vantaca threaten Relay's market share.

Rapid AI translation advancements by others could outpace Relay's TeamTranslate feature.

Reliance on Series B funding may lead to financial instability if growth targets aren't met.

Differentiation

Relay offers real-time language translation for frontline teams, enhancing communication efficiency.

The platform integrates GPS tracking and emergency alerts, ensuring worker safety and coordination.

Relay's voice interface eliminates the need for traditional bulky walkie-talkies, improving mobility.

Upsides

Relay's Series B funding of $35M supports growth in productivity and safety features.

The demand for cloud-based communication platforms is rising, benefiting Relay's scalable solutions.

Advancements in voice interface technology enhance Relay's user interaction and accessibility.

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