Senior Product Design Manager, Player & Developer Experience at Discord

San Francisco, California, United States

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Gaming, TechnologyIndustries

Requirements

10+ years of experience in consumer-facing digital product design work, including gaming, communication platforms, or B2B experiences
4+ years directly managing design teams of 5 or more, with a track record of growing talent and building cultures of creative excellence
Ability to bring simplicity and clarity to complex problems or opportunity spaces, and turn insights into compelling product directions
Ability to communicate to peers and executive stakeholders in ways that drive action
Strong leadership skills rooted in empathy: you understand how to staff and grow your direct reports in challenging, supportive ways while motivating teams to deliver excellent results
Hands-on design excellence that inspires your team, with the ability to design and prototype in Figma to demonstrate the visual craft standards you expect from others
Operational effectiveness in communication, roadmapping, and planning, with comfort adjusting to pivots and new opportunities that influence defined plans

Responsibilities

Partner with engineering, data science, research, and product leaders to define annual strategy
Inspire teams through strategic storytelling, leading vision sprints that turn complex problems into compelling product directions
Lead and mentor the broader design team while directly managing the careers of three designers (to start), holding yourself accountable to their professional development and craft excellence
Evolve team processes, rituals, and rhythms that drive a safe, nurturing culture for growth while ensuring razor-sharp clarity of focus and priority across the design team
Provide direct, actionable feedback to designers and facilitate weekly critiques that elevate the quality of work and strengthen collaborative problem-solving skills, upholding a culture of doing exceptional work and being exceptional to work with
Contribute hands-on design leadership when needed, and where your skill-set and expertise adds the most value, whether it be strategic vision level or quickly diving into an interaction detail
Uphold high design quality standards, and bring moments of delight and joy, across consumer and developer-facing experiences, while ensuring our solutions meet the diverse needs of both gaming businesses and Discord's player community

Skills

Product Design

Design Leadership

Mentoring

Strategic Visioning

Design Sprints

Team Management

Product Strategy

UX Design

B2B Design

Feedback Delivery

Gaming UX

Discord

Voice, video, and text communication platform

About Discord

Discord is a communication platform that allows users to connect through voice, video, and text. It serves as a space for friends and communities to gather and share their interests, catering to a wide range of groups such as artists, activists, study groups, and hobbyists. Users can join various communities, known as servers, which host discussions and activities related to their interests. Unlike many other platforms, Discord does not rely on advertising or selling user data; instead, it offers a premium subscription service called Nitro, which provides additional features like enhanced streaming quality and customization options. The goal of Discord is to create a welcoming environment where people can build connections and foster a sense of belonging.

San Francisco, CaliforniaHeadquarters

2015Year Founded

$952.6MTotal Funding

SERIES_HCompany Stage

Consumer Software, Social ImpactIndustries

1,001-5,000Employees

Benefits

Stay healthy - We take care of our team with comprehensive Medical, Dental, and Vision plans.

Parental perks - Spend some quality time with the next generation with parental leave, fertility, adoption, and surrogacy benefits.

Kick back - Stay refreshed with over 19 paid holidays, use-what-you-need sick days, and four weeks of PTO.

Commute easy - In a non-COVID world, get up to $270 per month for your commuting and parking needs.

The loadout - When we’re back in the office, enjoy daily catered lunches and snacks, a desk fund to make your space yours, and whatever you need for your computer setup, including a headphone allowance.

Wellness on us - Take advantage of a quarterly wellness allowance for your gym membership or other wellness activities. Virtual yoga every week!

Transgender benefits - Discord will reimburse up to $20,000 for any procedure related to transition.

Discord HQ - Our office is located in Potrero Hill, a little neighborhood in San Francisco near awesome coffee and food.

Relocation - Excellent relocation bonuses for new hires moving to San Francisco (once it’s safe to return).

Risks

Discord's revenue growth slowed in 2022, indicating potential market saturation.

Integrating Gas may alienate existing users if not managed carefully.

Decentralized platforms like SINOVATE pose a competitive threat to Discord's model.

Differentiation

Discord offers a unique ad-free communication platform with a premium subscription model.

It supports diverse communities, from gamers to artists, enhancing its user base diversity.

Discord's acquisition of Gas expands its reach to a younger, teen-focused audience.

Upsides

Discord's revenue grew 44% in 2022, showcasing resilience in a challenging market.

Integration with AI moderation tools can enhance user experience and safety.

Collaborations with educational platforms position Discord as a key remote learning tool.

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