Senior Mortgage Loan Processor at Tomo

New York, New York, United States

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Fintech, MortgageIndustries

Requirements

Strong understanding of the mortgage lending process
Ability to handle a high volume of purchase applications simultaneously in a fast-paced environment with a focus on on-time closes
Strong written and verbal communication with a phone-first mentality
Strong performance in team environments
A voice as to how to improve processes and tech
Detail orientation with a strong focus on quality
Superior customer centricity
Preferred Qualifications
2+ years of mortgage loan processing experience, specifically in purchase transactions
Experience with Byte Pro or other LOS platforms (e.g., Encompass)
Familiarity with a variety of loan types: Conventional, FHA, VA, and Jumbo
Strong knowledge of mortgage applications, credit reports, and financial verifications

Responsibilities

Serve as the primary point of contact for customers from processing through closing, keeping them informed and supported
Manage a high volume of loan files proactively, completing all processing, pre-underwriting, and pre-closing tasks with care and accuracy
Review and verify documentation including credit, appraisal, and title for compliance with investor guidelines
Partner with agents to gather required information and keep them updated on the status of applications
Submit complete, high-quality files to underwriting while consistently meeting service-level targets
Assist with post-closing follow-ups to ensure a seamless customer experience
Identify opportunities to improve processes and technology, and collaborate with teammates across functions to bring ideas to life
Offer support and clear answers to any questions pertaining to closing

Skills

Loan Processing

Mortgage Processing

Document Verification

Credit Review

Appraisal Review

Title Review

Investor Compliance

Pre-Underwriting

Customer Support

High Volume Management

Tomo

Token-based social platform for creators

About Tomo

Tomo Inc. operates a platform called Astro that enhances social interactions between creators and their supporters in the Web3 space. Astro provides features like direct messaging, private rooms, and personalized feeds, all secured by blockchain technology. The platform uses tokens to create unique engagement opportunities, allowing supporters to access exclusive content and privileges based on their token holdings. Tomo targets the rapidly growing creator economy, which includes individuals and small businesses generating income through content creation. The company employs a freemium business model, offering basic features for free while charging for advanced features and premium content, often paid for with tokens. Tomo's goal is to reshape how creators and their audiences connect and engage.

None, CaliforniaHeadquarters

2020Year Founded

$3.4MTotal Funding

SEEDCompany Stage

Consumer Software, Crypto & Web3Industries

11-50Employees

Risks

Blockchain technology evolution may outpace Tomo's current platform capabilities.

Intensifying regulatory scrutiny on token-based transactions poses compliance challenges.

Volatility in cryptocurrency markets affects Tomo's token-based revenue model.

Differentiation

Tomo integrates AI and blockchain for a seamless home-buying experience.

Astro platform offers token-based social interactions for creators and supporters.

Tomo's multi-chain wallet enhances digital asset management within Telegram.

Upsides

Tomo raised $3.5 million in seed funding led by Polychain Capital.

Growing creator economy boosts demand for platforms like Astro.

Increasing interest in SocialFi platforms enhances Tomo's market potential.

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