Senior Manager, Compliance Advisor - Retail Bank at Capital One

Richmond, Virginia, United States

Capital One Logo
Not SpecifiedCompensation
Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
Retail Banking, Financial ServicesIndustries

Requirements

  • Bachelor’s Degree or military experience
  • At least 6 years of compliance, risk, legal or audit experience within financial services
  • Preferred Qualifications
  • Master’s Degree or Juris Doctor
  • 7+ years of experience in compliance, risk, legal or audit experience within financial services
  • Experience with models, data science or artificial intelligence
  • Compliance certification(s) (CRCM (Certified Regulatory Compliance Manager), ACAMS (Certified Anti-Money Laundering Specialists) or CIPP (Certified Information Privacy Professional))

Responsibilities

  • Identify potential internal and external risks relating to the lines of business initiatives and processes and provide guidance on remediation, escalate and facilitate with subject matter experts, when necessary
  • Maintain subject matter expertise of applicable laws and regulations including UDAAP, Regulation CC, and Regulation E
  • Perform and review control assessments executed by peers for accuracy and adherence to test procedures
  • Evaluate Internal Audit, Regulatory Exam, and self-identified issues and events for compliance impacts
  • Provide effective challenge and guidance on compliance risks and support lines of business through various interactions and forum engagements
  • Advise lines of business on application of Compliance requirements, such as: new products, process development, development of controls and monitoring, remediation/corrective action of compliance breakdowns, and change in law or regulation
  • Assist lines of business in the development and maintenance of the Compliance Program, such as how to monitor, report, and train
  • Support lines of business through expert advice, influence adjustments to the processes, procedures, and controls
  • Perform UDAAP validations and reviews
  • Active involvement with compliance testing and third party compliance
  • Maintain expert understanding of Compliance Risk Management Framework and applicable laws and regulations
  • Assist in capturing, maintaining, and analyzing compliance data, interpreting it to ensure consistency and adequate Compliance Risk Management
  • Participate in governance activities, including: Compliance Requirements, Compliance Risk Assessments, Business Change Management (LAUNCH), Issue and Event Management, and others
  • Participate in reporting activities including Monthly Business Reviews, Quarterly Compliance Reviews and other reports used by Senior Leadership
  • Flexibility to travel to various Capital One locations as necessary

Skills

Key technologies and capabilities for this role

Compliance ManagementRisk ManagementUDAAPRegulation CCRegulation EFraud PreventionFraud InvestigationsClaims and DisputesControl AssessmentsRegulatory ComplianceCustomer Protection

Questions & Answers

Common questions about this position

What are the main responsibilities of the Senior Manager, Compliance Advisor role?

The role involves providing compliance advice to the Retail Bank lines of business, identifying risks, maintaining expertise in laws like UDAAP, Regulation CC, and Regulation E, performing control assessments, and supporting compliance programs through training, monitoring, and governance activities.

What specific regulations or areas does this role focus on?

The role focuses on Customer Protection including Fraud Strategy and Prevention, Fraud Investigations, Claims and Disputes, with expertise in UDAAP, Regulation CC, and Regulation E.

Is this a remote position or does it require office work?

This information is not specified in the job description.

What is the salary or compensation for this position?

This information is not specified in the job description.

What kind of experience makes a strong candidate for this role?

Strong candidates will have deep subject matter expertise in compliance regulations like UDAAP, Regulation CC, and E, experience providing compliance advice on complex projects, performing risk assessments, and supporting lines of business in monitoring and remediation within retail banking.

Capital One

Offers diverse financial products and services

About Capital One

Capital One provides a variety of financial services aimed at making banking accessible and easy for everyone. The company offers products such as credit cards, savings accounts, car loans, and business checking accounts, catering to both individual consumers and small businesses primarily in the United States. Capital One's approach includes user-friendly banking solutions with no fees or minimums for checking accounts, allowing customers to manage their finances more effectively. They generate revenue through interest on loans, credit card fees, and investment banking services. What sets Capital One apart from its competitors is its strong commitment to financial inclusion and literacy, demonstrated through community partnerships and educational initiatives, such as collaborations with Khan Academy. The company's goal is to create a more inclusive financial system and empower customers with the knowledge and tools they need to make informed financial decisions.

McLean, VirginiaHeadquarters
2014Year Founded
$15.9MTotal Funding
IPOCompany Stage
Fintech, Financial ServicesIndustries
10,001+Employees

Benefits

Medical, Dental, & Vision coverage
Onsite Health Centers
Prescription saving with network of local pharmacies
Stock Purchase Plan
Education Assistance
401(k)
Flexible Spending Accounts
Life and Disability insurance
Generous paid time off + corporate & floating holidays
Registered dieticians on site, cooking classes and free virtual fitness classes
Employee Assistance Program

Risks

Increased competition in subscription management tools may dilute Capital One's advantage.
Over-reliance on partnerships could expose Capital One to technological risks.
Departure of key personnel like Joe Rodriguez may affect risk management continuity.

Differentiation

Capital One offers user-friendly banking with no fees or minimums for checking accounts.
The company partners with Khan Academy to provide financial literacy education.
Capital One is the first major U.S. bank to offer subscription management tools.

Upsides

Capital One's mobile app is a model for secure, user-friendly digital banking.
Data sharing with Worldpay enhances payment security and fraud prevention.
Partnerships with fintechs like Minna Technologies improve customer experience.

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