Senior Management & Professional Liability Technical Claims Specialist at Argo Group

San Antonio, Texas, United States

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Insurance, Specialty Insurance, Reinsurance, Property and Casualty InsuranceIndustries

Requirements

A J.D. Degree from an accredited institution
Deep knowledge of claims adjudication of professional liability claims

Responsibilities

Adjudicate highly complex professional lines claims at the highest authority limits with limited oversight under broad management direction, potentially impacting departmental results; claims arise from underwriting policies written by ArgoRe out of Bermuda and the United Arab Emirates (UAE)
Conduct detailed information gathering, analysis, and investigation to find solutions to numerous and undefined issues
Report to senior management and underwriters on claims trends and developments
Investigate claims promptly and thoroughly, including interviewing all involved parties
Analyze claims forms, policies, endorsements, client instructions, and other records to determine whether the loss falls within policy coverage
Manage claims in litigation
Manage diary timely and complete tasks to ensure cases move to the best financial outcome and timely resolution
Properly set claim reserves, taking into account how different policy wordings impact the claims reserving process
Identify, assign, and coordinate expertise resources to assist in case resolution
Prepare reports for file documentation
Apply creative solutions resulting in the best financial outcome
Negotiate highly complex settlement packages, set reserves, and authorize payment within scope of authority, settling claims in the most cost-effective manner and ensuring timely issuance of disbursements
Process mail and prioritize workload
Complete telephone calls and written correspondence to/from various parties (insured, claimant, etc.)

Skills

Key technologies and capabilities for this role

Claims AdjudicationProfessional Liability ClaimsManagement Liability ClaimsReinsurance ClaimsProfessional Lines ClaimsClaims HandlingCoverage AnalysisInsurance Claims

Questions & Answers

Common questions about this position

Is this a remote position or does it require office work?

This is an in-office role requiring work five days a week from one of the specified offices: Chicago, Los Angeles, New York City, Omaha, Richmond, Rockwood, or San Antonio.

What is the salary for this Senior Technical Claims Specialist role?

This information is not specified in the job description.

What key skills are needed for this claims specialist position?

The role requires skills in adjudicating highly complex professional lines claims, detailed information gathering and analysis, thorough investigation including interviews, analyzing policies and coverage, managing claims in litigation, and reporting on claims trends to senior management.

What is the company culture like at Argo Group?

Argo Group has a vibrant, inclusive culture built on respect, equality, wellness, and opportunity, emphasizing collaboration, innovation, agility, diversity, design thinking, frequent communication, and authentic recognition in a workplace where employees can bring their whole selves.

What makes a strong candidate for this role at Argo Group?

A strong candidate has a growth mindset, desire to contribute proactively, ability to work with limited oversight on complex claims, and experience handling high-complexity professional lines claims from Bermuda and UAE policies.

Argo Group

Specialized insurance solutions for unique risks

About Argo Group

Argo Group operates in the specialty insurance market, providing customized insurance solutions for businesses and individuals facing unique or complex risks. The company focuses on industries with higher risk profiles, such as construction, marine, and energy, allowing it to offer expert risk assessment and management services. Argo generates revenue through premiums paid by policyholders, which are then invested to create additional income. This approach, combined with effective claims management, helps maintain profitability. Unlike many competitors, Argo emphasizes corporate responsibility and community engagement, participating in initiatives related to diversity, environmental sustainability, and disaster relief. The company's goal is to foster long-term relationships with clients while promoting an inclusive workplace that supports personal and professional growth.

Pembroke, BermudaHeadquarters

1996Year Founded

$17.9MTotal Funding

IPOCompany Stage

Social Impact, Financial ServicesIndustries

1,001-5,000Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

401(k) Company Match

Unlimited Paid Time Off

Flexible Work Hours

Paid Vacation

Paid Sick Leave

Paid Holidays

Paid Caregiver Leave

Paid Parental Leave

Paid Bereavement Leave

Military Leave

Employee Assistance Program (EAP)

Wellness Program

Employee Referral Bonus

Risks

Leadership changes may lead to strategic instability post-Brookfield acquisition.

Talent drain, such as departures to competitors, could impact Argo's operations.

Brookfield's acquisition may shift company priorities and lead to restructuring.

Differentiation

Argo specializes in niche markets with unique risk profiles like construction and marine.

The company offers tailored insurance solutions not typically covered by standard policies.

Argo's commitment to corporate responsibility enhances its reputation and client relationships.

Upsides

Increased demand for digital insurance platforms aligns with Argo Interactive's mobile services.

The rise of parametric insurance products offers expansion opportunities in niche markets.

AI integration in underwriting improves risk assessment, benefiting Argo's specialty services.

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