Senior Localization Program Manager

Position Overview

• Location Type: Fully Remote
• Employment Type: Full-time
• Salary: Not specified
• Mission: To eliminate every barrier to mental health.
• Company: Spring Health
• Description: Spring Health is revolutionizing mental healthcare by removing barriers to access and delivering personalized care. They partner with over 450 companies, providing care for 10 million people, and have achieved a net positive ROI for employers. They recently raised a Series E funding round with a valuation of $3.3 billion.

Responsibilities

• Craft and execute Spring Health’s localization strategy, focusing on quality, cost, and speed to market.
• Drive process creation across core cross-functional teams (e.g., marketing, product, clinical, etc.) to deliver world-class localized products.
• Own playbooks and budgets across localization and enablement of processes.
• Build and manage vendor relationships to innovate and find efficiencies.
• Coordinate the creation and maintenance of all linguistic assets (TMs, glossaries, style guides, reference materials).
• Track timelines and projects, owning all escalations and risk management around localization.

What Success Looks Like

• Execute 100% of the 2025 localization roadmap delivery & playbook.
• Reduce time and cost of localization of materials.
• Build and deliver the 2026 localization strategy & roadmap.
• Reduce customer escalations related to localization.

Requirements

• Previous experience in Localization or cross-functional program management.
• Experience managing TMs, glossaries, and style guides across vendors.
• Strong interest in operational strategy & playbook creation, and automating and scaling processes.
• Experience in budget management and prioritization.

Application Instructions

• Not specified. (Contact Spring Health directly for application details.)