ServiceNow

Senior Linux Performance Engineer - Postgres - Federal

Santa Clara, California, United States

Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
NoVisa
Cloud Computing, Software, Enterprise SoftwareIndustries

Requirements

Candidates must have 4+ years of experience supporting production databases with performance tuning, query optimization, and analyzing query execution plans for Postgres/MySQL/MariaDB. They should also possess 4+ years of experience with performance and stress testing tools and approaches for driving realistic customer simulations in large datasets for Postgres/MySQL/MariaDB environments. In-depth knowledge of running profile and tracing tools in the Database and Linux layer, such as perf, gprof, valgrind, strace, and flamegraph, is required. Experience supporting or testing large-scale web-based distributed applications like Apache/Tomcat and WebSphere in a Linux environment, along with experience supporting applications on a SaaS, PaaS Cloud Infrastructure product/solution, is necessary. Proven experience with concurrency, multithreading, and distributed system architectures is essential. Exposure to the Linux platform at the sysadmin level is needed, with RHEL certification preferred. Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving is also required. Due to Federal requirements, only US citizens, US naturalized citizens, or US Permanent Residents holding a green card will be considered.

Responsibilities

The Senior Linux Performance Engineer will ensure the production reliability and scalability of customer applications and infrastructure services from an operations perspective. This role involves restoring database/application services, guiding SRE and CS operations on database-related issues, collaborating with development on database defects and migrations, and strategizing the scaling of the ServiceNow platform. The engineer will become an SME in production triage, gain broad knowledge across ServiceNow's applications, JDBC, and Java codebase relevant to database query generation, and work with various groups within ServiceNow, particularly Engineering/Operations. Responsibilities include identifying bugs and solving challenging DB performance issues quickly, as well as developing automation tools for day-to-day operations using technologies like Ansible and scripting in Python/Ruby.

Skills

Linux
Performance Engineering
Postgres
RHEL
Troubleshooting
Database Technologies
Scalability
Reliability
SRE
Cloud

ServiceNow

Cloud-based platform for digital workflows

About ServiceNow

ServiceNow offers a cloud-based platform that helps businesses automate and manage their operations, improving efficiency and enhancing customer and employee experiences. The Now Platform includes applications for IT operations, customer service, human resources, and security operations, all accessible over the internet. Targeting large enterprises across various industries, ServiceNow operates on a software-as-a-service (SaaS) model, generating revenue through subscription fees and professional services. The company's goal is to streamline business processes and drive digital transformation for its clients.

Santa Clara, CaliforniaHeadquarters
2004Year Founded
$81.5MTotal Funding
IPOCompany Stage
Consulting, Consumer Software, Enterprise SoftwareIndustries
10,001+Employees

Benefits

Generous family leave
Flexible PTO
Matched Donations
Retirement benefits
Annual learning stipends
Paid volunteer time

Risks

Competitors like Nvidia and Google Cloud may outpace ServiceNow in AI advancements.
Over-reliance on AWS infrastructure could pose risks if AWS changes its strategy.
The departure of Era Software's co-founder may lead to strategic shifts within ServiceNow.

Differentiation

ServiceNow's Now Platform offers comprehensive digital workflow solutions across multiple business functions.
The company focuses on large enterprises, providing tailored solutions for diverse industries.
ServiceNow's SaaS model ensures steady recurring revenue through subscription fees.

Upsides

ServiceNow's partnership with AWS enhances AI-powered workflows, driving enterprise innovation.
The integration with Crowe Cyber Economic Risk Analyzer boosts ServiceNow's cybersecurity capabilities.
ServiceNow's AI-driven campaign with Idris Elba increases brand visibility and engagement.

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