Senior IT Engineer (IAM) at Headway

New York, New York, United States

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Healthcare, Mental Health, HealthtechIndustries

Requirements

5+ years experience in a fast-paced SaaS environment supporting a distributed workforce, specifically focused on Identity & Access Management (Okta experience strongly preferred)
Subject matter expertise in IAM technologies, including leading large-scale projects on IdP implementation, JML automation, and integrating SaaS applications using APIs, SCIM, and OIDC/SAML protocols
Experience driving organizational change by leading or playing a significant role in large-scale company access controls deployments requiring cross-functional collaboration and user impact management
Excel at partnering with stakeholders across the business to synthesize and present technical solutions that drive business efficiency
Practice methodical project ownership and management with autonomy, consistently planning and executing work with visibility
Team player who actively seeks and provides feedback with a growth mindset
Stay up-to-date on the latest technology and privacy best practices and requirements

Responsibilities

Design, develop, and standardize the IAM lifecycle and associated workflows for Headway employee accounts
Drive automation and integration excellence by configuring and managing workflows to automate provisioning, de-provisioning, and access changes, eliminating manual effort and ensuring speed and accuracy
Strengthen the security foundation by completing and maintaining key IdP integrations of varying levels of complexity with business applications
Lead the transition to least-privilege by actively driving and supporting the organization-wide Role-Based Access Control (RBAC) initiative, ensuring access is governed by job function and need
Maintain documentation for all core applications and processes
Address and resolve identity-related incidents and escalated service requests
Work collaboratively with major stakeholders to establish IAM policies and governance that foster a culture of least-privilege

Skills

IAM

Identity and Access Management

Automation

Workflows

Integration

Configuration Management

IT Engineering

Headway

Connects patients with affordable mental health services

About Headway

Headway simplifies the process of finding and paying for mental health therapy. It operates in the mental health market, addressing the challenge that many Americans face in accessing care due to high costs and complicated insurance processes. For individuals, Headway provides a platform where they can easily search for therapists and psychiatrists who accept their insurance, allowing them to find the right mental health care without incurring out-of-pocket expenses. For mental health care providers, Headway reduces the administrative workload associated with accepting insurance, enabling them to focus more on patient care. The company connects patients with providers while ensuring effective use of insurance, and it generates revenue by partnering with health plans and providers. Headway's goal is to create a more accessible and affordable mental healthcare system.

New York City, New YorkHeadquarters

2019Year Founded

$318.1MTotal Funding

LATE_VCCompany Stage

HealthcareIndustries

1,001-5,000Employees

Benefits

Equity Compensation

Medical, Dental, and Vision coverage

HSA / FSA

401K

Work-from-Home Stipend

Therapy Reimbursement

16-week parental leave for eligible employees

Carrot Fertility annual reimbursement and membership

13 paid holidays each year as well as a Holiday Break during the week between December 25th and December 31st

Flexible Paid Time Off

Employee Assistance Program (EAP)

Training and professional development

Risks

Increased competition from platforms like BetterHelp and Talkspace.

Potential backlash from professionals feeling undervalued by Headway's platform.

Regulatory scrutiny as Headway expands into Medicare Advantage and Medicaid.

Differentiation

Headway simplifies finding and paying for therapy with an insurance-accepting provider network.

It reduces administrative burdens for mental health professionals, enhancing focus on patient care.

Headway's platform offers both virtual and in-person therapy sessions, increasing accessibility.

Upsides

Raised $100M in Series D to expand into Medicare Advantage and Medicaid.

Partnerships with Cigna and Blues plan to expand services to all 50 states.

Growing demand for telehealth services boosts Headway's market potential.

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