Senior General Liability Bodily Injury Technical Claims Specialist-1
Argo GroupSalary not specified
Full Time
Senior (5 to 8 years)
Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Retail, InsuranceIndustries
Requirements
- Minimum of 7+ years of experience as a general liability claims analyst/examiner
- Minimum of 5+ years of experience working in customer service
- Knowledge of tort, contract/indemnity and insurance issues, as well as medical and legal terminology
- Prior experience with self-insured, self-administered employer preferred
- Strong computer skills with general understanding of Microsoft Office and Outlook, and other Risk Management or claims or legal document management systems
- Excellent oral and written communication skills
- Understanding of retail and the service environment of Nordstrom
- Ability to take responsibility and exercise good judgment consistent with Nordstrom’s high ethical standards
- Ability to work effectively in a team environment and establish working relationships with colleagues
- Excellent time-management skills, ability to manage a high-volume case load and meet deadlines in a fast-paced environment
- Proven analytical and organizational skills with robust attention to detail
- Strong Professional, trustworthy, and reliable
- Ability to handle confidential information with respect and integrity
- Expert in working in a team environment and independently
- Investigation skills
Responsibilities
- Independently managing and adjusting a wide range of general liability claims, including customer injury, property damage, and product liability matters
- Providing outstanding customer service in a self-insured and self-administered claims environment
- Handling all aspects of claim handling including customer service, investigation, evaluation, negotiation, and administration
- Providing support for attorney-represented pre-litigation claims
- Assisting with other claims-related support, investigations, regulatory matters, subpoenas, discovery, and invoicing
Skills
Key technologies and capabilities for this role
Questions & Answers
Common questions about this position
Is this Senior General Liability Claims Analyst position remote?
Yes, the position is remote.
What benefits does Nordstrom offer for this role?
Nordstrom offers medical/vision, dental, retirement, paid time away, life insurance, disability, merchandise discount, and EAP resources.
What experience is required for this Senior General Liability Claims Analyst role?
Candidates need a minimum of 7+ years as a general liability claims analyst/examiner, 5+ years in customer service, knowledge of tort, contract/indemnity and insurance issues, and prior experience with self-insured, self-administered employers preferred.
What skills are essential for success in this position?
Essential skills include excellent oral and written communication, strong analytical and organizational skills with attention to detail, excellent time-management to handle high-volume caseloads, and the ability to work effectively in a team and independently.
What does Nordstrom value in candidates for this claims analyst role?
Nordstrom values a customer-centric approach, collaborative mindset, results-oriented motivation, high ethical standards, good judgment, trustworthiness, reliability, and the ability to handle confidential information with integrity.
Nordstrom
Retailer offering clothing and accessories
About Nordstrom
Nordstrom is a retail company that focuses on providing a wide range of clothing, shoes, and accessories for men, women, and children. The company operates department stores and an online platform where customers can shop for various brands and styles. Nordstrom emphasizes a strong customer service experience, encouraging employees to take initiative and develop their careers within the organization. Unlike many competitors, Nordstrom fosters a culture of leadership and personal growth among its staff, which contributes to a dedicated and motivated workforce. The company's goal is to create a positive shopping experience while also being committed to environmental sustainability and community support.
Seattle, WashingtonHeadquarters
N/AYear Founded
$16MTotal Funding
N/ACompany Stage
Consumer GoodsIndustries
10,001+Employees