Senior Frontend Engineer at Level AI

Noida, Uttar Pradesh, India

Level AI Logo
Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
AI, TechnologyIndustries

Requirements

Candidates must hold a Bachelor's degree in Engineering from a tier 1 or 2 institution, with a minimum of four years of experience in front-end development, specifically with React.js and service-oriented architecture. They should possess in-depth knowledge of JavaScript and the DOM, along with experience in Redux, Webpack, and ES6 syntax, and a strong understanding of HTML and CSS. Furthermore, they must have experience with RESTful web services, common security vulnerabilities, and be comfortable working with large-scale, complex systems, complemented by experience in unit and integration testing, and architecting web analytics systems.

Responsibilities

The Senior Frontend Engineer will spearhead the development of innovative web strategies focused on Customer / Partner Onboarding and Operations, manage and enhance versatile JavaScript libraries, build reliable and scalable user experiences using React, TypeScript, Web Bundles, Firebase, and Webpack, define a scalable front-end architecture, advise other teams internally, and encourage best practices. They will break down project requirements, deliver projects with metrics and data alongside fellow engineers, innovate and build features for customers, plan and execute entire products/features, drive best practices in engineering and operational excellence, and work in an agile environment to deliver high-quality products. The role also involves end-to-end responsibility for integral pieces or applications, and experience with development of enterprise-level B2B software.

Skills

React
TypeScript
Webpack
Firebase
GraphQL
Redux
ES6
JavaScript
DOM
REST
HTML
CSS
SCSS
SASS
LESS

Level AI

Enhances customer experience through intelligent automation

About Level AI

Level AI enhances customer experience by integrating human and machine intelligence, primarily serving the Business Process Outsourcing (BPO) industry, including call centers and customer service departments. The company provides software solutions that analyze and optimize call center data, breaking down data silos to ensure all relevant information is accessible for better decision-making and improved customer interactions. Level AI operates on a subscription model, charging clients for access to its platform and tools. Its technology boosts sales team conversion rates and increases the productivity of Quality Assurance (QA) teams, leading to reduced QA costs. By focusing on intelligent automation and data integration, Level AI helps clients achieve significant performance improvements and cost savings, setting it apart from competitors in the BPO sector.

Mountain View, CaliforniaHeadquarters
2018Year Founded
$72.4MTotal Funding
SERIES_CCompany Stage
Enterprise Software, AI & Machine LearningIndustries
51-200Employees

Benefits

Health Insurance
Dental Insurance
Vision Insurance
Unlimited Paid Time Off
Remote Work Options
Parental Leave
401(k) Retirement Plan

Risks

Emerging competition from other AI platforms threatens Level AI's market share.
Rapid AI advancements could render Level AI's offerings obsolete without continuous innovation.
Data privacy regulations may impact operations, especially with new monitoring features.

Differentiation

Level AI integrates human and machine intelligence for enhanced customer experience.
The company eliminates data silos, improving decision-making and customer interactions.
Level AI's subscription model offers steady revenue and customer retention.

Upsides

Increased demand for AI-driven customer service solutions boosts Level AI's market potential.
Growing interest in real-time conversational intelligence tools enhances call center performance.
Rising adoption of generative AI technologies automates tasks and personalizes interactions.

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