Front End Software Engineer (React/NextJS)
HangFull Time
Senior (5 to 8 years)
Candidates must hold a Bachelor's degree in Engineering from a tier 1 or 2 institution, with a minimum of four years of experience in front-end development, specifically with React.js and service-oriented architecture. They should possess in-depth knowledge of JavaScript and the DOM, along with experience in Redux, Webpack, and ES6 syntax, and a strong understanding of HTML and CSS. Furthermore, they must have experience with RESTful web services, common security vulnerabilities, and be comfortable working with large-scale, complex systems, complemented by experience in unit and integration testing, and architecting web analytics systems.
The Senior Frontend Engineer will spearhead the development of innovative web strategies focused on Customer / Partner Onboarding and Operations, manage and enhance versatile JavaScript libraries, build reliable and scalable user experiences using React, TypeScript, Web Bundles, Firebase, and Webpack, define a scalable front-end architecture, advise other teams internally, and encourage best practices. They will break down project requirements, deliver projects with metrics and data alongside fellow engineers, innovate and build features for customers, plan and execute entire products/features, drive best practices in engineering and operational excellence, and work in an agile environment to deliver high-quality products. The role also involves end-to-end responsibility for integral pieces or applications, and experience with development of enterprise-level B2B software.
Enhances customer experience through intelligent automation
Level AI enhances customer experience by integrating human and machine intelligence, primarily serving the Business Process Outsourcing (BPO) industry, including call centers and customer service departments. The company provides software solutions that analyze and optimize call center data, breaking down data silos to ensure all relevant information is accessible for better decision-making and improved customer interactions. Level AI operates on a subscription model, charging clients for access to its platform and tools. Its technology boosts sales team conversion rates and increases the productivity of Quality Assurance (QA) teams, leading to reduced QA costs. By focusing on intelligent automation and data integration, Level AI helps clients achieve significant performance improvements and cost savings, setting it apart from competitors in the BPO sector.