Senior Director, Customer Engineering at OneTrust

San Francisco, California, United States

Apply Now

Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Technology, Data Privacy, AI, Risk ManagementIndustries

Requirements

Innovative leader who owns ideas and turns them into opportunities and results
Ability to imagine the impossible, build strategies, and take risks
Data-driven with the ability to assess risk and pursue outcomes without fear of failure
Persistent and customer-obsessed, relentlessly pursuing solutions to customer problems and overcoming objections
Extremely collaborative, listening to different viewpoints and diverse perspectives to drive valuable outcomes
Owns quality outcomes and manages teams to deliver engineering excellence
Solution-oriented and customer-obsessed senior candidate

Responsibilities

Build a solution-centric, customer-obsessed global Customer Engineering team through leadership and mentorship
Maximize design-win opportunities across strategic accounts and reference design partners by supporting them with deep technical expertise and tailored solutions pre-sale and post-sale
Establish deep technical relationships with key customers including system architects and technical management, serving as trusted advisor
Deliver training programs and technical content (technical collaterals, application use cases, prescriptive architecture, competitive analysis) to GTM teams to increase sales and implementation effectiveness
Impact roadmap and product definition through application and customer insights
Define and enforce engineering excellence standards including architecture principles, code quality, observability, and system resilience
Design strategies for future development projects based on the company’s overall objectives and resource availability
Implement innovative technologies
Coordinate with internal and external stakeholders
Provide technical oversight to the team
Ensure projects are delivered according to schedule with engineering excellence and quality outcomes
Build and lead a team of highly skilled engineers to help strategic customers adopt and scale OneTrust solutions and platform
Serve as a trusted advisor to strategic customers by partnering within OneTrust and providing technical and solution oversight
Engage in customer roadmap requirements and prioritize deliveries across short-term and long-term capabilities aligned with OneTrust product roadmap

Skills

Customer Engineering

Technical Leadership

Solution Architecture

Platform Development

Design Partner Program

Revenue Growth

Customer Retention

Team Management

Roadmap Prioritization

Risk Management

Privacy

Security

AI Governance

Data Policies

OneTrust

Data privacy and governance management platform

About OneTrust

OneTrust provides a platform that assists businesses in managing their data privacy, governance, risk, and compliance needs. The platform helps organizations visualize and control their data, addressing the challenge of 'data sprawl' by tracking what data they have, where it is stored, and how it is used. This is crucial for ensuring compliance with various laws and regulations regarding data usage and customer privacy. OneTrust serves a wide range of businesses, from small companies to large enterprises, all of which need to handle data responsibly. The company operates on a subscription model, where clients pay a recurring fee based on their size and data management needs. OneTrust's goal is to empower businesses to use data ethically while maintaining compliance with legal standards.

Atlanta, GeorgiaHeadquarters

2016Year Founded

$1,089.5MTotal Funding

LATE_VCCompany Stage

Data & Analytics, Enterprise Software, CybersecurityIndustries

1,001-5,000Employees

Benefits

Health Insurance

Unlimited Paid Time Off

Stock Options

Performance Bonus

401(k) Retirement Plan

401(k) Company Match

Parental Leave

Professional Development Budget

Risks

Emerging privacy tech startups may erode OneTrust's market share.

Rapid AI technology evolution could outpace OneTrust's platform capabilities.

Over-reliance on partnerships may expose OneTrust to performance risks.

Differentiation

OneTrust offers a comprehensive platform for data privacy and governance management.

The platform automates compliance with global data privacy regulations, reducing manual efforts.

OneTrust's integration with IAB Diligence Platform enhances its advertising compliance capabilities.

Upsides

Growing demand for AI governance tools boosts OneTrust's market potential.

Partnerships with cloud providers like Microsoft Azure expand platform accessibility.

Increasing complexity of global data privacy regulations drives demand for OneTrust's solutions.

Land your dream remote job 3x faster with AI

Try Jobo Free