Senior Director - Client Incentive Operations CEMEA at Visa

Dubai, Dubai, United Arab Emirates

Visa Logo
Not SpecifiedCompensation
Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
Payments, Financial Services, FinTechIndustries

Requirements

  • Bachelor’s Degree in Accounting or Finance with over 15 years of progressive experience in finance, accounting or audit. CPA, MBA or advanced degree preferred
  • Proven leadership and team development skills. Attract high caliber individuals, develop talents and drive results
  • Strong analytical and problem-solving skills and ability to work under pressure in a high volume. Lead change and adapt to the changing business needs
  • Excellent verbal and written communication skills
  • Possess business acumen to understand high level corporate initiatives yet be able to manage day-to-day tactical decisions to ensure delivery of all key initiatives
  • Proficient with Microsoft Excel, AI tools and platforms

Responsibilities

  • Provide leadership and oversight to the Client Incentive Operations team responsible for managing CEMEA Client Incentive agreements
  • Partner with Sales, Contract Management, Legal, FP&A, Accounting, and Regional Finance Executives to ensure alignment and communicate any updates timely
  • Provide guidance on accounting treatment for incentive arrangements, standardize contract structure. Automate and align processes globally
  • Coach and develop team members, ensuring accurate daily operations
  • Ensure that contractual commitments are in accordance with the terms of the contract, and in compliance with Visa accounting policy and SOX controls
  • Liaise with stakeholders such as Sales, Legal, FP&A, Accounting, Billing to determine the fulfillment of contractual obligations
  • Assist the team in issue resolutions
  • Manage the quarterly review of quarterly deliverables, including client payments, accruals, value-in-kind (VIK) reporting, significant new contracts, global flux analysis and contractual adjustments or amendments
  • Drive and implement global process improvements
  • Establish and measure performance metrics
  • Focus on process improvements and AI integration into the team’s daily operations
  • Provide ad-hoc support

Skills

Key technologies and capabilities for this role

LeadershipClient Incentive ManagementContract ComplianceUS GAAPSOX ControlsLean Six SigmaProcess AutomationStakeholder ManagementAccountingFP&A

Questions & Answers

Common questions about this position

What is the work arrangement for this position?

This is a hybrid position with an on-site location type, and the expectation of days in the office will be confirmed by the hiring manager.

What qualifications and experience are required for this role?

A Bachelor’s Degree in Accounting or Finance with over 15 years of progressive experience in finance, accounting, or audit is required; CPA, MBA, or advanced degree preferred. Proven leadership and team development skills, strong analytical and problem-solving skills, ability to work under pressure, excellent communication skills, and business acumen are essential.

What is the salary or compensation for this position?

This information is not specified in the job description.

What is the company culture like at Visa?

Visa emphasizes a purpose-driven culture focused on uplifting everyone everywhere through innovative payments, using lean/six sigma methodologies for quality, cost, and schedule benefits, and fostering a collaborative environment with cross-functional partnerships.

What makes a strong candidate for this Senior Director role?

Strong candidates will have over 15 years of progressive experience in finance, accounting, or audit, a degree in Accounting or Finance (CPA/MBA preferred), proven leadership in developing high-caliber teams, strong analytical skills, and the ability to drive process improvements and AI integration.

Visa

Global digital payment network provider

About Visa

Visa operates a global digital payment network that facilitates electronic payments for millions of people daily. The company connects consumers, businesses, financial institutions, and governments, allowing them to make transactions using Visa cards. Each time a card is used, Visa earns money through transaction, service, and data processing fees. Unlike many competitors, Visa focuses on expanding access to financial services for underserved communities and supporting local economies. The company's goal is to promote financial inclusivity and drive sustainable commerce, ensuring that more people can participate in the global economy.

San Francisco, CaliforniaHeadquarters
1958Year Founded
$55.8MTotal Funding
ANGEL_INDIVIDUALCompany Stage
Fintech, Financial ServicesIndustries
10,001+Employees

Benefits

Health Insurance.
Life Insurance.
Dental Insurance.
Disability Insurance.
Accidental Death & Dismemberment Insurance.

Risks

CBDCs could reduce reliance on Visa's payment network.
'Buy Now, Pay Later' services may decrease traditional credit card transactions.
Fintech startups offering zero-fee transactions could pressure Visa's revenue model.

Differentiation

Visa operates a global digital payment network connecting millions daily.
The company focuses on financial inclusivity and sustainability in its operations.
Visa collaborates with central banks on Central Bank Digital Currencies (CBDCs).

Upsides

Visa's partnership with fintechs enhances cross-border payment solutions.
Adoption of blockchain technology could revolutionize digital payments.
AI-driven fraud detection systems are reducing fraudulent activities.

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