Senior Cybersecurity - Policy Exception Management at AT&T

Hyderabad, Telangana, India

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Telecommunications, TechnologyIndustries

Requirements

8 years of minimum experience in cybersecurity policy exception management process
Experience using ServiceNow for policy exceptions is a must
Strong understanding of cybersecurity frameworks and standards (e.g., NIST, ISO 27001, CIS Controls)
Excellent project management, documentation, organizational, and communication skills
Ability to manage multiple priorities and interact with technical and non-technical stakeholders
Prior experience with Telecom sector (Preferred)
CISSP, CISM, CRISC, CISA, or similar cybersecurity/risk management certifications (Desirable)

Responsibilities

Prepare, review, and validate exception requests to cybersecurity policies, ensuring complete and accurate information is submitted
Maintain comprehensive and accurate records of all policy exceptions, justifications, risk assessments, approvals, and mitigation actions
Facilitate the exception management workflow, ensuring alignment with established governance, risk thresholds, and escalation procedures for high-risk exceptions
Continuously monitor active exceptions for compliance with mitigation measures and ensure timely follow-up and closure
Support the exception extension requests as appropriate
Generate regular reports and dashboards on exception status, risk exposure, and mitigation progress for cybersecurity leadership and audit purposes
Identify trends and recurring exception types, providing feedback to cybersecurity policy owners to inform policy updates and strengthen controls
Provide documentation and evidence for internal and external audits related to cybersecurity policy exceptions
Support awareness initiatives and training on the cybersecurity policy exception process and the importance of policy adherence

Skills

Key technologies and capabilities for this role

CybersecurityPolicy ManagementRisk AssessmentException ManagementGovernanceComplianceRisk MitigationWorkflow ManagementDocumentationEscalation Procedures

Questions & Answers

Common questions about this position

What is the required experience level for this role?

The role requires a minimum of 8 years of experience in cybersecurity policy exception management process.

What are the key technical skills needed for this position?

Candidates must have experience using ServiceNow for policy exceptions and a strong understanding of cybersecurity frameworks and standards such as NIST, ISO 27001, and CIS Controls.

Where is this job located?

The position is located in Hyderabad or Bengaluru.

What is the salary or compensation for this role?

This information is not specified in the job description.

What makes a strong candidate for this Senior Cybersecurity role?

A strong candidate will have at least 8 years in cybersecurity policy exception management, hands-on experience with ServiceNow, and deep knowledge of frameworks like NIST and ISO 27001.

AT&T

Telecommunications services including wireless and broadband

About AT&T

AT&T provides telecommunications services, including wireless communications, broadband internet, and digital television, primarily in the United States. Its 5G network offers faster data speeds and more reliable connections, although availability can vary. The company caters to both individual consumers and businesses, offering various subscription plans that include options for unlimited data and bundled services that combine internet, TV, and phone. AT&T generates revenue mainly through subscription fees, device sales, and its streaming service, DIRECTV STREAM, which adds to its diverse offerings. In a competitive market, AT&T distinguishes itself with its extensive service range and strong brand presence.

Dallas, TexasHeadquarters

1876Year Founded

$43.3MTotal Funding

IPOCompany Stage

Consumer Software, EntertainmentIndustries

10,001+Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

401(k) Retirement Plan

401(k) Company Match

Paid Vacation

Paid Sick Leave

Paid Holidays

Paid Parental Leave

Adoption Assistance

Disability Insurance

Life Insurance

Employee Assistance Programs

Wellness Program

Employee Discounts

Risks

The customer service guarantee may increase financial liabilities due to compensation for outages.

A recent data breach could damage AT&T's reputation and lead to customer churn.

Resistance to replacing landlines may impact customer retention and satisfaction.

Differentiation

AT&T offers a unique customer service guarantee, setting it apart from competitors.

The company is expanding its fiber network, enhancing broadband offerings in underserved areas.

AT&T's 'Phone-Advanced' device aligns with the trend of replacing traditional landlines.

Upsides

AT&T's fiber network expansion could provide a competitive edge in broadband services.

The new customer service guarantee may attract customers from competitors lacking similar assurances.

Collaboration with The Arc enhances AT&T's brand image through corporate social responsibility.

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