Senior Claims Representative- Bodily Injury at Allstate Insurance Company

Texas, United States

Allstate Insurance Company Logo
Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Insurance, Commercial TransportationIndustries

Requirements

  • Bachelor’s Degree in Business Administration, Risk Management and Insurance, Finance, or a related field or equivalent experience
  • Generally, a minimum of 5 years of experience in property and casualty claims handling
  • Completion of or continuing progress toward a professional designation preferred, such as Associate in Claims (AIC)
  • Strong analytical, negotiation, and problem-solving skills
  • Knowledge of insurance policies, coverage, and claims handling procedures
  • Knowledge of industry laws and regulations
  • Ability to organize and prioritize caseloads, ensuring timely resolution of claims
  • Excellent interpersonal and communication skills with the ability to build relationships and lead negotiations
  • Proven ability to handle confidential information with discretion
  • Works within significant limits and authority on assignments of higher technical complexity and coordination

Responsibilities

  • Manages an inventory of claims to evaluate compensability/liability
  • Plans and conducts claim investigations to confirm coverage and to determine liability, compensability and damages
  • Determines and negotiates appropriate claim settlements/reserves within prescribed authority
  • May attend arbitrations, mediations, depositions, or trials
  • Conveys moderately complex information regarding coverage and settlements to insureds, claimants, and external partners
  • Authorizes payments in accordance with assigned authority limit and ensures payments are made in a timely manner
  • Maintains accurate and detailed claim files, including all correspondence, reports, and settlement agreements
  • Performs other duties as assigned

Skills

Key technologies and capabilities for this role

Claims ManagementBodily Injury ClaimsClaim InvestigationLiability AssessmentSettlement NegotiationCoverage AnalysisArbitrationMediationDepositionsTrialsInsurance ClaimsFile Management

Questions & Answers

Common questions about this position

What experience is required for the Senior Claims Representative role?

A minimum of 5 years of experience in property and casualty claims handling is required, along with completion of or progress toward a professional designation like Associate in Claims (AIC) preferred.

What education is needed for this position?

A Bachelor’s Degree in Business Administration, Risk Management and Insurance, Finance, or a related field, or equivalent experience, is required.

What is the company culture like at National Interstate?

The company values integrity, transparency, fairness, accountability, empowerment, and collaboration, fostering an engaging and driven team environment where diverse backgrounds are valued to achieve business results.

What salary or compensation does this role offer?

This information is not specified in the job description.

Is this a remote position, or is there a location requirement?

This information is not specified in the job description.

Allstate Insurance Company

Provides a range of insurance products

About Allstate Insurance Company

Allstate provides a variety of insurance products, including auto, home, and life insurance, aimed at protecting individuals and families from financial risks. The company operates by selling insurance policies, which customers pay for through premiums. These premiums are then invested to generate returns for the company. Allstate distinguishes itself from competitors by offering a multi-channel distribution approach, allowing customers to purchase insurance through agents, online platforms, or partnerships with other financial services. The company's goal is to ensure customer satisfaction and reliability, as reflected in their slogan, "You're in Good Hands with Allstate," while also promoting diversity and engaging in corporate social responsibility initiatives.

Northbrook, IllinoisHeadquarters
1931Year Founded
IPOCompany Stage
Financial ServicesIndustries
10,001+Employees

Benefits

Flexible Work Hours

Risks

Natural disasters due to climate change lead to higher insurance claims, impacting profitability.
Insurtech companies increase competition, potentially affecting Allstate's market share.
Regulatory scrutiny over data privacy could lead to increased compliance costs for Allstate.

Differentiation

Allstate offers a diverse range of insurance products, including auto, home, and life.
The company uses a multi-channel distribution strategy to reach a broad audience.
Allstate is committed to inclusive diversity and corporate social responsibility initiatives.

Upsides

Increased adoption of telematics allows for personalized premiums and better risk assessment.
Climate change drives demand for new insurance products covering emerging risks.
Growing digital insurance platforms enable Allstate to reach younger, tech-savvy consumers.

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