[Remote] Senior Benefits Analyst at GoFundMe

Remote

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

BiotechnologyIndustries

Requirements

5+ years of experience in benefits administration
Strong knowledge of leave of absence laws, ADA, FEHA, absence laws
Experience supporting or exposure to U.S. and international benefits programs
Familiarity with leave of absence, FMLA, ADA, FEHA, and other statutory requirements
Analytical and problem-solving skills
Excellent communication and interpersonal skills
Ability to work in a fast-paced environment
Proficiency in HRIS and reporting tools
Experience with benefits software and systems
Strong attention to detail and organizational skills
Ability to maintain confidentiality and handle sensitive information
Experience with data analysis and reporting
Strong understanding of benefits compliance and regulatory requirements
Ability to work independently and as part of a team
Strong problem-solving and critical thinking skills

Responsibilities

Own monthly reconciliation for all domestic and international benefit plans
Ensure timely and accurate payment of invoices, track variances, and escalate discrepancies
Support compliance reporting (5500, PCORI, ACA, state filings) in partnership with Benefits Manager and Finance
Maintain up-to-date process documentation and audit controls for all benefits operations
Serve as the primary administrator for all domestic and international leave of absence programs
Conduct Leave of Absence (LOA) intake meetings, maintain accurate records using external and internal platforms
Monitor compliance with FMLA, ADA, FEHA, and other statutory requirements across multiple jurisdictions
Own the interactive process for workplace accommodations, including employee check-ins, documentation and coordination with internal stakeholders and external vendors
Partner with the Benefits Manager to analyze medical and pharmacy claims data, identify cost drivers, and prepare reports for Finance and leadership
Support stop-loss reporting and quarterly claim reviews with carriers and third-party administrators
Track performance of disease management, wellness, and vendor point solutions to evaluate ROI
Assist with modeling plan design changes, cost-sharing strategies, and contribution scenarios
Maintain benchmarking data and provide analytical insights to guide self-funded plan decisions
Design clear, engaging employee communication materials for Open Enrollment, new program rollouts, and ongoing benefits education
Create visual assets, infographics, and short-form videos to simplify complex benefits topics and enhance the employee experience
Partner closely with Benefits Manager, People Partners, Finance, Payroll, and brokers external carriers to deliver a seamless benefits experience
Contribute to benefits projects such as renewals, RFPs, wellness initiatives, and vendor implementations
Leverage HRIS and reporting tools (e.g., Paylocity, Bswift, Visier, or similar) to generate insights and improve processes

Skills

Benefits Administration

Compliance

Leave of Absence

FMLA

ADA

FEHA

Reporting

Reconciliation

Communication

Process Documentation

GoFundMe

Online platform for crowdfunding and fundraising

About GoFundMe

GoFundMe is an online platform that enables individuals and organizations to raise money for various needs and aspirations. Users can create fundraising campaigns in just five minutes by sharing their stories and soliciting donations from their networks and beyond. The platform caters to a wide range of clients, including those facing medical emergencies, families in need of memorial funds, students seeking educational support, and nonprofits looking for financial assistance. GoFundMe operates globally and has built a community of over 100 million people who have collectively raised $25 billion through more than 200 million donations. The company generates revenue through voluntary tips from donors and a small transaction fee on each donation, which helps cover payment processing costs and maintain platform security. GoFundMe's goal is to provide a safe and user-friendly experience for both donors and recipients, leveraging community support to help people meet their financial needs.

Redwood City, CaliforniaHeadquarters

2010Year Founded

$1,178.5MTotal Funding

SERIES_ACompany Stage

Fintech, Social ImpactIndustries

501-1,000Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Hybrid Work Options

Family Planning Benefits

Commuter Benefits

Parental Leave

Unlimited Paid Time Off

Mental Health Support

Wellness Program

Professional Development Budget

Conference Attendance Budget

Risks

Emerging crowdfunding platforms with lower fees could attract users away from GoFundMe.

Partnership with Meta may expose GoFundMe to privacy concerns, affecting user trust.

Reliance on voluntary tips may be unsustainable during economic downturns.

Differentiation

GoFundMe is the most trusted name in crowdfunding since its founding in 2010.

The platform serves diverse clients, from individuals to nonprofits, globally.

GoFundMe's user-friendly interface allows fundraisers to start campaigns in five minutes.

Upsides

Collaboration with Meta enhances social sharing, boosting fundraiser reach and effectiveness.

Specific relief funds for disasters position GoFundMe as a go-to emergency platform.

Partnerships with organizations enhance GoFundMe's reputation as a socially responsible platform.

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