Senior Backend Engineer at Gong.io

New York, New York, United States

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Technology, Revenue Intelligence, SaaSIndustries

Requirements

5+ years of backend development experience, with deep expertise in Java
Proven ability to solve complex problems, debug efficiently, and build high-quality systems
Experience designing and running cloud-based services (AWS, GCP, or Azure), including microservices architectures
Strong communication skills and a collaborative approach — you enjoy working across teams
A degree in Computer Science, Engineering, or related field (or equivalent practical experience)
Bonus: experience with infrastructure as code, CI/CD pipelines, or data-driven APIs

Responsibilities

Design and build backend services and APIs using Java, with a focus on scalability, reliability, and performance
Own technical projects from start to finish — architecture, development, deployment, and ongoing improvements
Collaborate with Product Managers, UX Designers, and Frontend Engineers to deliver features that solve real customer problems
Dive into technical challenges, identify root causes, and develop practical solutions
Play an active role in shaping Gong’s backend architecture as we scale

Skills

Java

Backend Development

APIs

Scalability

System Design

Architecture

Debugging

Gong.io

Revenue intelligence platform for customer interactions

About Gong.io

Gong provides a platform focused on revenue intelligence, which helps businesses capture and analyze customer interactions. The platform uses artificial intelligence to integrate various customer communications into one system, allowing companies to gain insights that inform their decision-making and enhance revenue growth. Gong caters to a wide array of clients, including sales, marketing, and customer success teams across different industries. Its subscription-based model allows organizations to pay for access to the platform, with pricing tiers based on user count and desired features. The main goal of Gong is to support businesses in optimizing their go-to-market strategies by delivering actionable insights derived from customer data.

San Francisco, CaliforniaHeadquarters

2015Year Founded

$570.1MTotal Funding

SERIES_ECompany Stage

Enterprise Software, AI & Machine LearningIndustries

1,001-5,000Employees

Benefits

Mental health support resources

Weekly wellness events

Work from home stipend

Generous vacation days

Quarterly recharge company shutdowns

Parental leave

Employee equity

Retirement savings & financial coaches

Commuter & parking benefits

Training & learning programs

Monthly lunch & learns

Mentor & buddy programs

Risks

Increased competition from Highspot and Seismic may pressure Gong's market share.

Rapid market growth could attract new entrants, impacting Gong's growth trajectory.

Challenges in measuring AI success may affect customer retention and acquisition.

Differentiation

Gong's platform integrates all customer interactions into a single system for better insights.

The company uses proprietary AI to analyze customer interactions, enhancing decision-making.

Gong's subscription model offers tiered access based on user numbers and functionality.

Upsides

Gong's integration with ChurnZero enhances customer success management with AI-driven insights.

The company's inclusion in Forbes Cloud 100 highlights its market leadership and innovation.

Gong's 'Ask Anything' solution boosts win rates by 26%, enhancing revenue team efficiency.

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