Senior Backend Engineer – AI Team at Front

Paris, Île-de-France, France

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

SaaS, Artificial Intelligence, Customer ServiceIndustries

Requirements

Proven industry experience building fast, reliable, and real-time web applications
Product-minded: Passionate about delivering exceptional user experiences
Ability to think from first principles, evaluate trade-offs between technical solutions, and make pragmatic technical decisions
High learning agility - excited when encountering a problem you haven’t seen before
Strong communication skills that illustrate a clear, structured thought process
Comfortable thriving in a dynamic, fast-paced, collaborative, and high-growth environment
Knowledgeable about modern web technologies and a strong appetite for learning new ones (e.g., Node.js, TypeScript)
Familiarity with the architectural patterns of large-scale web applications

Responsibilities

Collaborate closely with product managers, designers, and fellow engineers to build and enhance product features
Develop in a JavaScript environment (stack built around TypeScript, Node.js)
Contribute to the deployment of AI-powered features for users (e.g., AI Tagging, AI Answers, etc.)
Develop features end-to-end, at times with minimal or no cross-functional involvement

Skills

JavaScript

TypeScript

Machine Learning

Backend Development

Front

Communication hub for customer relationship management

About Front

Front is a communication hub that helps businesses improve their customer relationships by providing tools for quick and personal responses to inquiries. It organizes messages from various channels, enhances team collaboration, and improves response times, making it especially useful for industries like professional services and B2B technology. The company operates on a subscription-based model, allowing it to offer scalable solutions for both small and large businesses. Front's goal is to empower companies to enhance their customer interactions through efficient communication.

San Francisco, CaliforniaHeadquarters

2014Year Founded

$197.8MTotal Funding

SERIES_DCompany Stage

Consulting, Enterprise SoftwareIndustries

201-500Employees

Benefits

Competitive compensation - We offer compensation that matches the top talent we hire

Healthcare - We take care of your premiums for medical, dental, and vision

Flexible PTO - Take time to recharge so you can bring your best self to work

401(K) - Invest in your future by saving for retirement

Parental leave - Paid time off for birthing and non-birthing parents alike

Volunteer time off - Take time to give back to our communities

Commuter benefits - Flexible options to make getting to work a little easier

Wellness benefits - We help you prioritize your physical and mental wellness

Risks

Integration with Tai Software may face operational inefficiencies if not managed well.

Cultural clashes from Idiomatic acquisition could affect employee morale and productivity.

Public bug bounty program might expose vulnerabilities if not properly managed.

Differentiation

Front integrates AI to enhance customer insights and personalize communications.

The platform supports diverse industries, from financial services to travel.

Front's subscription model offers scalable solutions for businesses of all sizes.

Upsides

Acquisition of Idiomatic enhances AI capabilities for customer conversation insights.

Partnership with Tai Software boosts operations in the freight broker industry.

Series D funding at $1.7B valuation strengthens financial position and growth potential.

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