Senior Product Manager, Investment Products
EmpowerSalary not specified
Full Time
Senior (5 to 8 years)
Senior Associate, Product Management- Acquisitions at Capital One
McLean, Virginia, United States
Not SpecifiedCompensation
Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Financial Services, FinTechIndustries
Requirements
- Passion for problem solving and comfortably navigates ambiguity: Discover and validate problem statements to reimagine and design customer-focused solutions
- Defines and launches new capabilities that drive key business outcomes: Manage product development process including backlog management, documentation, prioritization, test case and execution review, and production validation
- Partners with Tech: Work closely with engineers to explore possible solutions, considering opportunities for reuse, scalability, and maintainability
- Collaborates cross-functionally with diverse teams and stakeholders: Engage SMEs to better understand opportunities and keep stakeholders informed as new capabilities are launched
- Intellectually Curious: Asks why, explores, and is not afraid to blurt out ideas
Responsibilities
- Collaborate with tech teams to build comprehensive acceptance criteria, identifying and elevating any need for additional research to define future feature design
- Breakdown business epics into features and further into user stories, driving team towards lowest effort or Minimal Viable Product (MVP) for valid feature test
- Demonstrate a growth mindset, effectively use hypothesis-driven assessment of data to ensure product or feature delivers on real business needs
- Own and prioritize feature development roadmaps, ensuring all necessary processes and procedures are followed to manage risk
- Work autonomously in an agile environment to conduct research and develop features that utilize new and evolving technology
- Collaborate with designers, technologists, data scientists, and subject-matter experts to build cutting-edge solutions
- Deliver well-managed product platforms for customers by seeking to understand technology trends and architecture strategy
- Actively participate in horizontal forums to harness a network of trusted relationships among tech teams, designers, key internal stakeholders, and partner teams
- Articulate a succinct product roadmap to deliver business value and share with stakeholders, elevating team’s results and becoming a product matter expert
- Manage the customer journey from application to approval, focusing on the role of customer service agents in helping applicants
- Equip agents with tools (e.g., Empath servicing tools) to optimize customer experience, reduce friction, enable swift decision outcomes, and facilitate interactions
Skills
Key technologies and capabilities for this role
Questions & Answers
Common questions about this position
What does the Acquisitions team focus on?
The Acquisitions team manages the customer journey from application to approval, focusing on equipping customer service agents with tools to optimize the customer experience, reduce friction, and enable swift decision outcomes.
What salary or compensation is offered for this role?
This information is not specified in the job description.
Is this role remote or does it require office work?
This information is not specified in the job description.
What key skills are needed for this product management role?
Key skills include collaborating with tech teams on acceptance criteria and user stories, hypothesis-driven data assessment for business needs, working autonomously in agile environments with new technologies, and transformational leadership through stakeholder relationships and roadmaps.
What is the company culture like at Capital One for product management?
Product management at Capital One is a vibrant craft focused on reimagining the status quo, driving innovative customer experiences through technology, and investing in growth across human-centered, business-focused, technology-driven, and transformational leadership areas.
Capital One
Offers diverse financial products and services
About Capital One
Capital One provides a variety of financial services aimed at making banking accessible and easy for everyone. The company offers products such as credit cards, savings accounts, car loans, and business checking accounts, catering to both individual consumers and small businesses primarily in the United States. Capital One's approach includes user-friendly banking solutions with no fees or minimums for checking accounts, allowing customers to manage their finances more effectively. They generate revenue through interest on loans, credit card fees, and investment banking services. What sets Capital One apart from its competitors is its strong commitment to financial inclusion and literacy, demonstrated through community partnerships and educational initiatives, such as collaborations with Khan Academy. The company's goal is to create a more inclusive financial system and empower customers with the knowledge and tools they need to make informed financial decisions.
McLean, VirginiaHeadquarters
2014Year Founded
$15.9MTotal Funding
IPOCompany Stage
Fintech, Financial ServicesIndustries
10,001+Employees
Benefits
Medical, Dental, & Vision coverage
Onsite Health Centers
Prescription saving with network of local pharmacies
Stock Purchase Plan
Education Assistance
401(k)
Flexible Spending Accounts
Life and Disability insurance
Generous paid time off + corporate & floating holidays
Registered dieticians on site, cooking classes and free virtual fitness classes
Employee Assistance Program
Risks
Increased competition in subscription management tools may dilute Capital One's advantage.
Over-reliance on partnerships could expose Capital One to technological risks.
Departure of key personnel like Joe Rodriguez may affect risk management continuity.
Differentiation
Capital One offers user-friendly banking with no fees or minimums for checking accounts.
The company partners with Khan Academy to provide financial literacy education.
Capital One is the first major U.S. bank to offer subscription management tools.
Upsides
Capital One's mobile app is a model for secure, user-friendly digital banking.
Data sharing with Worldpay enhances payment security and fraud prevention.
Partnerships with fintechs like Minna Technologies improve customer experience.
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